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Bluebird Care Vale of Glamorgan
- Home Health Care
- Cowbridge
About this business
Location details
51 Eastgate, Cowbridge, CF71 7EL, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Mum has been recieving on going support and care from Bluebird Care Cardiff for over two years now and I can not fault their care and compassion. Even when my dad was gravely ill at home they made him They are always willing to help to change calls or adapt to accomadate short and long term issues, Nothing is too much trouble. Mum has dementia and does not remember carers names, but she call them all her friends. The past month we have had a few issues with home life balance and the support we received from Bluebird manageme... read more
Business response:
Thank you for taking the time to leave us this amazing review. We are so happy to hear that you cannot fault the care and compassion of our lovely care experts. We are always happy to help in any way we can.
Carers always willing and cheerful and very helpful. Arrival times sometimes erratic (other people need longer care sometimes. I know. This is my guess).
Business response:
Thank you for taking the time to leave us this lovely review! We are delighted that our carers consistently display a cheerful and helpful attitude. We value and appreciate your feedback and take your comments on board.
We put in place a care package with Bluebird Care Cardiff after my mother was discharged from hospital. The supervisor visited and carried out a comprehensive care assessment which was very thourough and of a high standard. She started with 4 carer visits a day but we changed to live-in care to meet her needs. The carers have been very supportive and compassionate to her. We particularly appreciate the professionalism and responsiveness from the supervisor who has been proactive in overseeing and adapting our mother's cares ... read more
Business response:
Thank you for taking the time to leave us this lovely review! We are so pleased to hear that our carers have been very supportive and compassionate. Thank you for your kind words about our professionalism and responsiveness. We really value and appreciate your feedback.
The Bluebird Care Team have been incredibly professional adapting to the needs of my husband . He has thrived enjoying the social outings and support he has received from all the carers who have worked with him since June 2024. The office staff are always happy to answer queries and we can rely on consistent and familiar staff who have a good understanding of the complexities of my husbands needs . I would highly recommend this home care team .
Business response:
Thank you for taking the time to leave us this excellent review! We are so pleased that you are happy with the level of professionalism and care your loved one has received from our care experts, and also, thank you for your kind words about the office staff. We appreciate your feedback.
The service we are having from Bluebird Care is really first class we could not be happier. All of the carers that we have met, are interested in my dad as a person, and not just as another client. They chat to him and brighten his day, apart from fulfilling their duties of hygiene, care, and making him some food and drink, and making sure he is comfortable. Without this help my dad would be unable to live in his own home which he has been in since it was built over 50 years ago. As a family we are grateful to Bluebird Care,... read more
Business response:
Thank you for taking the time to leave us this amazing review! We are so happy to hear that you think the care given by our care experts is first-class. We love to hear this. We are also pleased to hear that our care experts brighten up your loved ones' day. Thank you so much for your feedback.
All who visit are very courteous, punctual, cheerful and chatty.They are very accommodating and a pleasure to have in your home. We are kept fully informed of times of visits by way of a timetable emailed in advance.
Business response:
Thank you for taking the time to leave us this wonderful review! We are so pleased that you have found our care experts to be a pleasure to have in your home. We are very pleased that you are happy with your care, and we really appreciate your feedback!
My comments are regarding the care I have received as domicile care and do not include the live-in care service which I received in February. I have found all your staff incredibly pleasant, helpful and capable. They have helped me regarding my leg operation and safety concerning my balance problems. I have virtually no negative comments to make I thank you for your service!
Business response:
Thank you for taking the time to leave this review. We are very pleased that you were happy with your care and thankful for our service. We really appreciate your feedback.
I have been very pleased and appreciative of the care and help given to me by all of the carers I have had. They help me with the tasks that I find difficult to manage on my own. The carers always have a smiley and cheerful manner and it is lovely to have a chat with someone during their visits.
Business response:
Thank you for your wonderful feedback, it is greatly appreciated.
Excellent, very helpful and friendly.
Business response:
Thank you for your review and feedback. We are glad you found our staff very helpful and friendly.
Frequently asked questions about Bluebird Care Vale of Glamorgan
How is Bluebird Care Vale of Glamorgan rated?
Bluebird Care Vale of Glamorgan has a 4.7 star rating with 137 reviews.
When is Bluebird Care Vale of Glamorgan open?
Bluebird Care Vale of Glamorgan is closed now. It will open on Monday at 8:30 a.m.