Bluebird Care Vale of Glamorgan

Terry B 

on Homecare.co.uk

11 months ago

The staff are invariably polite and as one would expect helpful and sociable. Although as understandable some some staff are more experienced than others the standard of care received is both professional and always carried out in a friendly manner. Obviously there are times when the schedule times cannot be observed and it would be helpful to be advised . beforehand of any likely delays. Also it would be appreciated if the weekly schedules could be E-mailed as soon as available. 

A C 

on Homecare.co.uk

11 months ago

There are no problems, the carers are all pleasant and friendly and helpful. My Mother is happy with them and there is peace of mind, knowing they are calling each morning. She particularly enjoys her visits to the Hub. As she is a sociable person, these make a huge difference to her quality of life. 

B D 

on Homecare.co.uk

11 months ago

Care staff are always seen to be polite and professional. The client has often expressed how fortunate he is having the carers looking after him. I find the care staff have dads best interest as priority and generally understand his medical condition means no 2 days can be the same having patience where necessary. 

Kim D 

on Homecare.co.uk

11 months ago

We are very pleased with the care and support that our Mum receives from the Bluebird carers and team. The carers are wonderful with Mum - being both caring and compassionate we can't speak highly enough of them. The supervisor has been fantastic since we started with Bluebird's services last September. She is brilliant at quickly and effectively dealing with any requests and she has been a great carer to Mum and a support to us. The rest of the team all work very hard behind the scenes and are happy to respond to requests f... read more

Celia L 

on Homecare.co.uk

11 months ago

Generally my mum is happy and good care. Sometimes a relief carer isn't so good. Luckily the last relief was very good. 

Sharon M 

on Homecare.co.uk

11 months ago

Mum has been recieving on going support and care from Bluebird Care Cardiff for over two years now and I can not fault their care and compassion. Even when my dad was gravely ill at home they made him They are always willing to help to change calls or adapt to accomadate short and long term issues, Nothing is too much trouble. Mum has dementia and does not remember carers names, but she call them all her friends. The past month we have had a few issues with home life balance and the support we received from Bluebird manageme... read more

S R 

on Homecare.co.uk

11 months ago

Carers always willing and cheerful and very helpful. Arrival times sometimes erratic (other people need longer care sometimes. I know. This is my guess). 

O M 

on Homecare.co.uk

a year ago

We put in place a care package with Bluebird Care Cardiff after my mother was discharged from hospital. The supervisor visited and carried out a comprehensive care assessment which was very thourough and of a high standard. She started with 4 carer visits a day but we changed to live-in care to meet her needs. The carers have been very supportive and compassionate to her. We particularly appreciate the professionalism and responsiveness from the supervisor who has been proactive in overseeing and adapting our mother's cares ... read more

L B 

on Homecare.co.uk

a year ago

The Bluebird Care Team have been incredibly professional adapting to the needs of my husband . He has thrived enjoying the social outings and support he has received from all the carers who have worked with him since June 2024. The office staff are always happy to answer queries and we can rely on consistent and familiar staff who have a good understanding of the complexities of my husbands needs . I would highly recommend this home care team .