Bluebird Care Vale of Glamorgan

Mark W 

on Homecare.co.uk

5 months ago

We've been really impressed. Over the last 9 months we've used: - 4 x daytime visits (wash, dress, meds, food, bed prep, etc); - overnight stays; and - live in respite care. Dad has fairly late stage dementia. He wouldn't still be at home without Bluebird. The carers are marvellous. So caring and attentive, and mostly chatty. They've restored our faith in humanity. Most start feeling like family after a short while. The company seems to do an excellent recruitment job. The office have always been fast, helpful and oblig... read more

S T 

on Homecare.co.uk

5 months ago

The carers are all very good, pleasant and kind. Always willing to do what they are asked. 

Alison C 

on Homecare.co.uk

5 months ago

Bluebirds, Whitchurch, Cardiff. Without these ladies & gentleman myself and my family would never have been able to manage/cope with my uncle as he is in the first stages of Alzheimer's. The care they give goes over and above and we can't thank them enough. The care package which they give my uncle cares for his every need, it's due to these lovely ladies & gentleman that he can live in his own home with all his belongings around him. I am absolutely certain that because he knows he's got Bluebirds's coming in everyday this ... read more

A M 

on Homecare.co.uk

5 months ago

Although I only require minimum personal care I am very pleased with what I get. The most benefit I get from the service Bluebird provides is the social side ie someone to talk to particularly on a Monday morning as I might not have spoken to anyone face to face since Friday morning. Over the 18 months I have been using Bluebird every career I've had has been pleasant and caring making me feel important. 

Terry B 

on Homecare.co.uk

5 months ago

The staff are invariably polite and as one would expect helpful and sociable. Although as understandable some some staff are more experienced than others the standard of care received is both professional and always carried out in a friendly manner. Obviously there are times when the schedule times cannot be observed and it would be helpful to be advised . beforehand of any likely delays. Also it would be appreciated if the weekly schedules could be E-mailed as soon as available. 

A C 

on Homecare.co.uk

5 months ago

There are no problems, the carers are all pleasant and friendly and helpful. My Mother is happy with them and there is peace of mind, knowing they are calling each morning. She particularly enjoys her visits to the Hub. As she is a sociable person, these make a huge difference to her quality of life. 

B D 

on Homecare.co.uk

5 months ago

Care staff are always seen to be polite and professional. The client has often expressed how fortunate he is having the carers looking after him. I find the care staff have dads best interest as priority and generally understand his medical condition means no 2 days can be the same having patience where necessary. 

Kim D 

on Homecare.co.uk

6 months ago

We are very pleased with the care and support that our Mum receives from the Bluebird carers and team. The carers are wonderful with Mum - being both caring and compassionate we can't speak highly enough of them. The supervisor has been fantastic since we started with Bluebird's services last September. She is brilliant at quickly and effectively dealing with any requests and she has been a great carer to Mum and a support to us. The rest of the team all work very hard behind the scenes and are happy to respond to requests f... read more

Celia L 

on Homecare.co.uk

6 months ago

Generally my mum is happy and good care. Sometimes a relief carer isn't so good. Luckily the last relief was very good.