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Bluebird Care Vale of Glamorgan
- Home Health Care
- Cowbridge
About this business
Location details
51 Eastgate, Cowbridge, CF71 7EL, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
All carers are kind and helpful, considerate and respectful towards my mother (client). Nothing is too much trouble. They all take time to have a chat with mum which is important. We have no complaints.
Business response:
Thank you very much for taking the time to leave us this wonderful review, we are pleased to hear that the carers are kind, helpful and respectful. We are very happy to hear you have no complaints.
We have received excellent care and support from Bluebirds for over a year which has been such an excellent service. All of the staff at the agency are very kind, caring, efficient and supportive in all aspects of care for my mum. They are respectful and courteous to her needs and always bring a welcome smile to brighten up my mum's day. They have become friends as well as carers and have enhanced every aspect of mum's life. They have helped her establish a daily routine that has enabled her to stay independent at home. I al... read more
Business response:
Many thanks for taking the time to write a review, it is greatly appreciated. We are delighted that our care team bring a smile with them and help to keep Mum independent at home. It's heart warming to hear communication is helping that Mum enjoys the chats they have. What a wonderful outcome for Mum
All, your staff are kind and helpful For my daughter much appreciated however the 7am visits on a Tuesday and Wednesday are a little too early for her please would it be possible to change them to 8am please
Business response:
Thank you for leaving us a review, and thank you for your wonderful feedback. We are so pleased to hear that our staff are kind and helpful. Your comments have been passed over to our care team.
We have been with Bluebird for a very long time now, the service and support has been unwavering and consistent. I could not have managed without the help and support of this wonderful company. Thank you.
Business response:
Thank you so much for leaving us this great review. We are very happy to hear that, as a long-standing customer that the support you have received from our staff has been unwavering and consistent. Thank you for your kind words.
Generally the care given to mum is of a high standard with most of the carers being thoughtful and kind. Occasionally there might be one who struggles with adapting to mums routine/requirements but more often than not they learn to do so. I appreciate that staff turnover in this sector is high and that can lead to problems. In general we are satisfied with the service provided by Bluebird and do find more senior staff easily accessible.
Business response:
Thank you for taking the time to leave a review, and we are happy to hear that you are satisfied with your care. We are pleased to hear that your Mum's care is of a high standard and that our carers have been thoughtful and kind. We appreciate your feedback.
We've been really impressed. Over the last 9 months we've used: - 4 x daytime visits (wash, dress, meds, food, bed prep, etc); - overnight stays; and - live in respite care. Dad has fairly late stage dementia. He wouldn't still be at home without Bluebird. The carers are marvellous. So caring and attentive, and mostly chatty. They've restored our faith in humanity. Most start feeling like family after a short while. The company seems to do an excellent recruitment job. The office have always been fast, helpful and oblig... read more
Business response:
Thank you for taking the time to leave us this fantastic review! We are so happy to hear that the care your Dad has received over the last 9 months has enabled him to stay at home, and that our care experts have been caring, attentive and that the carers feel like family. Thank you for your trust in us and for your kind words.
The carers are all very good, pleasant and kind. Always willing to do what they are asked.
Business response:
Thank you for taking the time to leave this review, and we appreciate your feedback. We are happy to hear that our care staff are always pleasant and kind.
Bluebirds, Whitchurch, Cardiff. Without these ladies & gentleman myself and my family would never have been able to manage/cope with my uncle as he is in the first stages of Alzheimer's. The care they give goes over and above and we can't thank them enough. The care package which they give my uncle cares for his every need, it's due to these lovely ladies & gentleman that he can live in his own home with all his belongings around him. I am absolutely certain that because he knows he's got Bluebirds's coming in everyday this ... read more
Business response:
Thank you for taking the time to leave us this wonderful review, and thank you for your amazing feedback! We are extremely happy to hear that our care staff have been able to support your family, and that they go above and beyond with your uncle's care. Thank you for your kind words; they have made our day.
Although I only require minimum personal care I am very pleased with what I get. The most benefit I get from the service Bluebird provides is the social side ie someone to talk to particularly on a Monday morning as I might not have spoken to anyone face to face since Friday morning. Over the 18 months I have been using Bluebird every career I've had has been pleasant and caring making me feel important.
Business response:
Thank you for leaving this great review. We are very happy to hear that you enjoy the company of our care experts and that they make you feel important. We so pleased to hear that you are happy with your care.
Frequently asked questions about Bluebird Care Vale of Glamorgan
How is Bluebird Care Vale of Glamorgan rated?
Bluebird Care Vale of Glamorgan has a 4.7 star rating with 142 reviews.
When is Bluebird Care Vale of Glamorgan open?
Bluebird Care Vale of Glamorgan is closed now. It will open tomorrow at 8:30 a.m.