BMW

brewster1 

on DealerRater

12 years ago

Duncan was our sales person for our new BMW 320i. His knowledge and professionalism was very appreciated during this buying experience. Duncan really knows his product and can also explain the bells and whistles but give you the BMW basic 101 info as well. I come from a huge sales background myself, and I really appreciated his integrity and honesty....this works well with customers these days not the "used car salesman" tactics of the past! I enjoyed my experience w the Casey dealership as well as Duncan. I would refer both... read more

MMC08 

on DealerRater

12 years ago

On June 25, 2013, I called Casey Auto Group in reference to a used vehicle I saw advertised online. The number provided within the advertisement ended up connecting me with Casey BMW, despite the fact that the vehicle in question was actually located on Casey Honda’s used car lot. The salesman that answered my call was affiliated with the BMW dealer, but seemed more than willing to assist me in any manner. At first, I thought to myself that this salesperson may have been willing to help simply to receive a sale, but as thing... read more

X52131e2 

on DealerRater

12 years ago

Forrest Bailey was a pleasure to work with. He was very courteous and patient, and we left the dealership delighted with a beautiful new car! 

Mericlerca 

on DealerRater

12 years ago

Could have used some more "training" as there are a lot of "bells and whistles" to be understood. Perhaps someone will be available when I return for the free courtesy inspection in mid July offered by Chris Culp. I have not yet been able to get the garage remote opener synced but that is my only negative! 

maanderson 

on DealerRater

12 years ago

I've been taking my car to Casey BMW for a few years now and in regards to service, Mike Bullis has always been an excellent manager in regards to customer service. Yesterday, Mike referred me to Rob Collins when I told him I may be interested in purchasing a new car. Rob was the best, true top of the line person. He remained patient with me and answered all my questions and took the time listen to me and what I was looking for in a vehicle. The paperwork process was seamless and almost scary because it was so easy. There wa... read more

Dec71944 

on DealerRater

12 years ago

Outstanding service. Very friendly and knowledgable on the make and models of the BMWs that I was interested in. Helped get in and out of my old BMW. 

buddysmith12 

on DealerRater

12 years ago

My salesperson, Rob Collins was motivated, friendly and incredibly helpful. He is definitely NOT the stereotypical car salesman. Rob showed a personal interest in my decision, and seemed to be as excited about my purchase as I was. I really felt like he was a partner in the decision vs. a salesperson that I was doing "battle" with. 

Marcioelio 

on DealerRater

13 years ago

Great guy! Was very kind from the test drive to the final negotiation. Helped with the whole process even buying late night on a saturday 

coondavidj 

on DealerRater

13 years ago

Very knowledgable and very easy to relate and talk to without hesitation. Outgoing great customer service. Will refer to friends and family in the future!