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BMW
- Automotive
- Newport News, VA
About this business
Location details
12861 Jefferson Ave, Newport News, VA, 23608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | Midnight to 6:00 p.m. |
Traveling from Ocean City MD in search of a specific 2013 X5, 5.0 i located my choice at Casey. working initially with Rob through email he provided great information and once i arrived at the dealership to make my purchase the entire staff of Casey was very attentive to my desire for making my X5 purchase an enjoyable experience. Thanks Rob, I Love my X5
Business response:
Thanks so much for taking the time to let us know about your recent visit to Casey BMW! It's great to hear that Rob and the rest of the Casey team were able to provide you with a top notch car buying experience and that you're enjoying your new X5. Please let us know if there is anything else we can do for you, and we look forward to working with you again in the future! Thanks again!
I started my search using the internet so was somewhat apprehensive. Duncan Sullivan made the entire experience great; from beginning to end. He responded to my searches and found the perfect car for me.
Business response:
Thank you for letting us know about your recent experience with Casey BMW. We are glad you were able to take advantage of our online inventory and Duncan was able to make your entire car buying experience an excellent one. We appreciate your business and please let us know if there is anything we can assist you with in the future.
Rob Collins is the best -- I could not be happier with my new BMW 740Li. Rob was attentive to my needs, customer-service oriented, and an expert at helping me get the car that I wanted for the best price and terms. He genuinely cares about his customers, and it shows. Rob inspires trust and made the whole transaction a memorable experience for me.
Business response:
Thank you for sharing your recent experience at Casey BMW! We are happy to hear that Rob was able to exceed your expectations and provide you with an excellent car buying experience. We are glad you were able to find the perfect vehicle for you at an excellent price. We appreciate your kind words for Rob and Casey BMW and please let us know if there is anything we can assist you with in the future. Enjoy your new 740Li!
Thanks to Duncan Sullivan for finding us an excellent trade-in deal on a 128i, and to Dan Deir for his Professionalism in processing the Paperwork.
Business response:
Thank you for sharing your recent experience at Casey BMW! We are happy to hear that Duncan and Dan were able to provide you with an excellent car buying experience while finding the perfect vehicle for you at an excellent price. We appreciate your business and please let us know if there is anything we can assist you with in the future.
Our client advisor Forrest Bailey had a very professional and pleasant manner and made us very comfortable with our decision to switch from an ACURA RL to BMW 528i. Forrest's knowledge of the vehicle we were interested in was extensive. We believe Forrest went the extra mile in showing us several BMW 528i models with varied specifications to ensure we were happy with our choice. Forrest also demonstrated a supportive "after sales" interest. Richard & Mary Ann Bailey
Business response:
Richard and Mary Ann, thank you for sharing your recent experience at Casey BMW! We are happy to hear that Forrest was able to go above and beyond your expectations and provide you with an excellent car buying experience. We are glad you were able to find the perfect vehicle for both of you and your after sales care has been excellent. We appreciate your business and look forward to continuing to serve you in the future. Enjoy your new BMW 528i!
I and my family came looking for a BMW and Mr. Forrest helped us find the perfect car. He told us of the benefits about BMW and showed the right car for our budget. I been to many dealers and Casey and Forrest are the best. We do not speak good English but with Forrest we felt at home. He was very inviting and it was fun . I recommend him to all of Cuba.
Business response:
Thank you for letting us know about your recent visit to Casey BMW! We are very happy to hear that Forrest was able to provide you and your family with an excellent car buying experience while finding the BMW that was perfect for all of you. We appreciate your recommendation and look forward to serving you in the future. Enjoy your new BMW!
From the first handshake to the last, our experience with Casey BMW was beyond expectations. We originally were assisted by Wayne Heath. When we returned to the dealership, Wayne was working with other clients. Rob Collins graciously offered his help so that we would not have to wait for an undetermined length of time while Wayne was preoccupied. We were looking at the 528i, of which there were several on the lot that featured the options on our wish list. Rob gave us a complete overview of the vehicle even before we sat ins... read more
Business response:
Thank you for letting us know about your recent visit to Casey BMW! We are very happy to hear that Rob was able to provide you with an excellent car buying experience while answering all of your questions and highlighting the many features of the 528i. We appreciate your kind words about Rob and the entire Casey BMW staff. We appreciate your recommendation and look forward to assisting you in the future!
Outstanding service and Duncan Sullivan and Ray helped me to purchase a vehicle. An awesome experience. Received excellent experience with my purchase of a 2011 BMW. Duncan is patient, thorough, follow up and gets the job done.
Business response:
Thank you for sharing your recent experience at Casey BMW! We are happy to hear that Duncan and Ray were able to provide you with an excellent car buying experience while finding the vehicle that was perfect for you. We appreciate your business and let us know if there is anything we can assist you with in the future. Enjoy your new BMW!
As a result of the superior service received from Rob Collins during a prior BMW purchase, I requested his support for this sale. From the moment we arrived at the dealership for our appointment, Rob gave my wife and I his full attention. He was, extremely professional, helpful, courteous, and thorough. Most importantly, Rob listened. After discussing our vehicular needs and desires, he identified two BMWs that matched what we were looking for. After a test drive we, leased both of them. Rob and the Sales Manager were very h... read more
Business response:
Walt, thank you for sharing your recent experience at Casey BMW! We are very happy to hear that Rob was able to provide both you and your wife excellent car buying experiences. We are glad to hear that both of you were able to find the perfect BMW's for you. We appreciate your business and please let us know if there is anything we can assist you with in the future. Enjoy your new BMW's!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 2,850 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.