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BMW

4.6

About this business

Location details

12861 Jefferson Ave, Newport News, VA, 23608, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
SunMidnight to 6:00 p.m.
4.62,850 reviews
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Scott0192's profile image
Scott0192 
13 years ago

Excellent experience with Forest and the Casey BMW team. Forest was very attentive to our needs and helped place us in a truck that we love. We will definitely be Casey BMW customers in the future. 

Business response:

Thanks for choosing Casey BMW and for sharing your experience! We hope you're enjoying your truck. 

bogiedave's profile image
bogiedave 
13 years ago

I have purchased numerous vehicles from Casey BMW, through Wayne Heath. My experience has always been excellent and price and delivery have been top drawer. Their service department is outstanding and goes out of its way to please. Highly recommend. 

Business response:

Thanks for continuing to choose Wayne and Casey BMW. We appreciate your repeat business, and look forward to serving you in the future. 

ruill1's profile image
ruill1 
13 years ago

everything went well, but when we started to go over numbers, i was told the miltary discount was $1500 and it was $500. That was the only disagreement. 

Business response:

Thanks for sharing your feedback and for choosing Casey BMW. 

CoxDJ's profile image
CoxDJ 
13 years ago

We recently purchased our third BMW and have been very pleased with both Duncan and Casey BMW. Duncan was great about keeping in touch with us while not pressuring a decision and the delivery experience was much better than either of our two previous purchases. 

Business response:

We're happy to hear about your experience with Duncan and Casey BMW - thanks for sharing! We hope you're enjoying your new BMW. 

PAGE2013's profile image
PAGE2013 
13 years ago

I have not purchased a new car in over 10 years. My experience with Casey BMW was simply fantastic. Mr. Joe Hargraves was professional , kind, patient and very knowledgeable. He listen to what I had to say, did not pressure me and really made the entire experience of purchasing my new car so enjoyable. I was so impressed with Mr. Hargraves that the next day when I went to pick up my car, I brought my girlfriend with me to meet him. She is now interested in purchasing a new vehicle. I am going to recommend to all of my friend... read more

Business response:

Ms. Ratcliff, Thanks so much for the review! We're happy to hear about your experience with Joe at Casey BMW. Please let us know if we can be of further assistance! 

Deadkenny's profile image
Deadkenny 
13 years ago

Duncan is a awesome sales rep! I walked in not sure of what I wanted in he worked with me with no pressure at all for around 2-3 weeks until he got me a vehicle I was happy with! I highly recommend this dealer and above all I recommend d Mr. Sullivan. 

Business response:

Thanks for recommending Duncan and Casey BMW! We hope you enjoy your new car, and please let us know if you need anything else. 

AndrewHamilton's profile image
AndrewHamilton 
13 years ago

The time and working with Dan was the best experience I had with buying cars in years. Thank for job well done. Will recommend this dealership. 

Business response:

Thank you for the kind words! We hope you're enjoying your new car, and we look forward to serving you again. 

DeborahWalker's profile image
DeborahWalker 
13 years ago

Though Forrest Bailey is a relatively new sales representative (1 month) our overall experiece with Forrest was very pleasent. If we asked a question that Forrest did not know, he quickly got an answer for us from another individual. Forrest has a very pleasing personality. I would definitely recommend Forrest to my friends. 

Business response:

Thanks for the kind words about Forrest. We appreciate you choosing Casey BMW, and look forward to seeing you again. 

drfw's profile image
drfw 
13 years ago

This week I purchased my first BMW and I am very glad I was advised by Wayne from Casey BMW, Newport News. The guidance throughout the whole sales process couldn't have been better and I returned home as a fully satisfied customer. Oh, I was even so happy that everything worked out that good that after the sale I mistook Wayne's car for my new car and was about to enter. He noticed the error and pointed me to the right car. Both of us were laughing. Excellent, 5 Stars! 

Business response:

Congratulations on your new car, and thanks for leaving such a great review! We're happy to hear about your experience, and look forward to serving you in the future. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 2,850 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.