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BMW

4.6

About this business

Location details

12861 Jefferson Ave, Newport News, VA, 23608, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
SunMidnight to 6:00 p.m.
4.62,850 reviews
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reinkoj's profile image
reinkoj 
13 years ago

I had a wonderful experience at Casey BMW. From the moment I walked in the door, my sales associate, Sammie Buckhannon, was friendly, helpful and the consummate professional. He made sure that I found the right car and took my preferences into consideration when recommending vehicles. I also found that the entire staff of Casey BMW went out of their way to ensure I was satisfied with my buying experience, even after I had purchased my car. I would highly recommend Casey BMW to anyone who is interested in buying a new or used... read more

Business response:

Thank you for the great review of Sammie and Casey BMW. We are so glad your car buying experience was a good one. Enjoy your BMW and we look forward to seeing you in the future. 

mark.stubbs.31's profile image
mark.stubbs.31 
13 years ago

Outstanding individual, truly devoted to assisting customers and satisfying their vehicle needs/request. I am definitely pleased with my purchase. Thank you Casey BMW, see you real soon! 

Business response:

Thank you for taking the time to write such a great review. We value your business and look forward to working with you in the future. 

ssibley's profile image
ssibley 
13 years ago

Dan was very helpful and always answered my questions. He checked with me after I got home with the car to make sure I understood how to use all the features. I feel confident that if I have questions in the future he will assist me or direct me to the right person . 

Business response:

Thank you for the great review. We're glad Dan was able to help you and hope you enjoy your new car. 

fostej's profile image
fostej 
13 years ago

I was very pleased with the service I was given in purchasing my vehicle. The salesperson was friendly and kind. He answered all of my questions. I would recommend this dealership to other potential buyers. 

Business response:

Thanks for taking the time to give us a 5-star rating. We appreciate your business and look forward to serving you in the future. 

Matshark's profile image
Matshark 
13 years ago

The friendly ness an the euthisiam that he had mad me want to buy a car an only will go their to buy a bmw 

Business response:

Thanks for taking the time to write such a great review. We're happy you had such a great experience at Casey BMW. 

rongrant3's profile image
rongrant3 
13 years ago

Salesman was very knowledgeable of the car we choose. Color of the car is very important to my wife as well as other features, He and the sales manager made it happen Thanks! 

Business response:

Thanks for the 5-star review, and we look forward to serving you in the future. 

lamont.simmons's profile image
lamont.simmons 
13 years ago

I was looking for a quality used vehicle for my wife so I stopped by the lot to take a look at the used inventory not expecting to buy anything. That's when Mr. Buckhanon approached me. He was never pushy, answered all of my questions and assured me if I were interested, I would be buying a quality used vehicle for my wife. I told him I had just bought a home and didn't think I would qualify for a loan under my terms. He assured me that they could work something out that would fit my budget. I must say, although, I didn't go... read more

Business response:

Lt. Simmons, Thank you for your great review of our dealership. We're glad you chose Casey BMW and hope your wife enjoys her new 7-Series. Thank you for your service to our country. 

smg41392's profile image
smg41392 
13 years ago

i think they did a great job with helping me find the car i wanted. they were friendly with everything. they really tried to help get the best price that i was able to afford. 

Business response:

Thank you for taking the time to give us such a great review. We're glad your car buying experience was a pleasant one and we look forward to serving you in the future. 

leshan briggs's profile image
leshan briggs 
13 years ago

Customer service was great from the time we walked in to the time we signed the financial payment. We would recommend this dealership to others. 

Business response:

Thanks for the great review, and we hope you enjoy your new car. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 2,850 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.