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12861 Jefferson Ave, Newport News, VA, 23608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | Midnight to 6:00 p.m. |
My over all visit was great. Both sails reps where helpful and very friendly. All my questions were answered and quickly. The over all sails process could be a little quicker. I do look forward to working with Casey BMW.
After talking over to Mr. Buckhannon over the telephone, I knew I wanted to do business with this dealership. I was highly pleased with the service I received. Everyone were very polite, helpful, and patient. When I saw my car in the showroom, it was breathtaking. The car is beautiful and it drives great, I could not have made a better choice. Mr. Buckhannon took his time to go over the paperwork with me, I did not feel as though anything was being pushed upon me. He gave my son some training on the car and set up some of th... read more
Ryan Thomas and Casey BMW provided me with a very courteous and thorough car buying experience. This is my first bimmer and I researched it extensively through multiple test drives, comparisons with competitors, and internet research. Ryan not only answered my questions quickly and enabled an extended test drive in as close a car to my desires as possible, he followed up by helping build a custom configuration leveraging BMW's corporate website and dealer tools. The finance office matched my target price and even helped incr... read more
Sammie is a professional, courteous & knowledgeable salesman. I would definitely recommend him to others. He let the cars sell themselves. Not pushy at all. Took in everything I asked for and got me the best fit. I came in looking for a used car, left with a new one all in my price range. Thanks to Lloyd for working those numbers, great job guys. Paul & Melina
As a first time BMW buyer, I needed a bit of guidance. I had the basic idea of what I wanted out of the car and Sammie Buckhanon definitely helped me find the right fit for me. I am very pleased with my 335i, and foresee being a part of the BMW family for some time to come.
Both Sammie and Lloyd were consumate gentleman that worked very hard to get me into a vehicle. It was a seemless and relaxed process for me.
Sammie took his time letting me test drive cars and price out the options on cars I was interested in. Great customer service and patience.
Dan & Jimmy are great, like close family. Lloyd and Wayne always have kind words to say and help without that pushy feeling at other dealerships. Last year wife & I looked at Lexus & Mercedes but sold our Q56 and ordered a 2012 X5 through Dan, with Jimmy meeting USAA prices. Dan & Casey BMW scheduled our X5 pick up at the performance center/factory. Fantastic adventure and learning tool. We are sold on BMW for performance, comfort and safety. A "Performance Delivery" is a must experience!!! On Friday I took the X5 into Casey... read more
Wayne Heath welcomed me to Casey BMW one Sunday afternoon as I was looking at new cars in the lot with my wife and daughter. He answered our questions without trying to sell us anything, offered us a test drive, and followed up during the ensuing week answering any questions I had. I thought his approach to sales was just right - no pressure, informative and custormer oriented. In two weeks, we concluded the sale and Wayne guided me through the entire process working extremely hard to overcome a few hurdles and came through ... read more
BMW has a 4.6 star rating with 2,850 reviews.
BMW is open now. It will close at 8:00 p.m.