BMW

parksd2 

on DealerRater

13 years ago

Great visit and working with Wayne and Casey BMW. Even thought Wayne was extremely busy he took time to work with my wife and I and we drove away in our new BMW. Traveled from the southside of Hampton Roads to purchase car as we knew we would be treated right. 

Renee Ervin 

on DealerRater

13 years ago

I have purchased my new vehicles from Casey Toyota since 1995. I decided to make a change and buy a new BMW so I knew I would be given good service with Casey BMW and I was not disappointed. I was treated exceptionally well from the moment I pulled onto the lot. I was immediately greated by Lloyd who I thought was a Sales rep and come to find out he worked in the finance dept. He never hesitated to assist me with what I wanted. Then, he told me he was getting a subject matter expert on the vehicle I wanted and he would expla... read more

wowings 

on DealerRater

13 years ago

First, I must say that my first BMW was purchased at Casey. The service was outstanding and the technicians knew the vehicles. Because of that I decided to buy the next BMW from them. Wayne, the salesperson, was knowledgeable and very friendly. He knew his product well and he likes what he sells. He made sure that everything worked well and that I knew the vehicle's features before I drove it home. Lloyd and Jimmy, the managers, checked with me each time I came by to make certain that I was happy with the car and knew all th... read more

aguardiano 

on DealerRater

13 years ago

I wanted to take a few moments to express my deepest thanks for the excellent customer service I received from Casey BMW and specifically Ryan Thomas’ professionalism and dedication to customer service. I had been looking for a pre-owned 335d for a few weeks. Last Friday I made an inquiry with Ryan about the pre-owned 335d you had on your lot. I decided to make the trip from Virginia Beach on Sat (my birthday)to see the car and also have you appraise my trade in. I was quickly greeted when I walked in and was told Ryan would... read more

shaqpooh 

on DealerRater

13 years ago

I had a very good experience at the dealership, especially with my sales rep. I spent more than I had planned but the quality of vehicle that I bought and my overall experience was worth it. 

Aisha91 

on DealerRater

13 years ago

I BET NONE OF YOU GUYS ARE AS HAPPY WITH THIS DEALER AS I AM!!!! MAY 21, 2012 I WALKED INTO THIS DEALERSHIP AT 8:55PM, EXACTLY "5 MINUTES" BEFORE CLOSING!! PRETTY LATE, BUT THE CUSTOMER SERVICE WAS SO ALIVE!! I SAT DOWN WITH LLOYD, THE SALES MANAGER, AND WE CUSTOM BUILT MY NEW 2013 BMW X6 ONLINE. MY CAR WAS ORDERED THAT NIGHT WITH A SCHEDULED TIME TO GO INTO PRODUCTION THE 3RD WEEK IN JUNE, WHICH IS NEXT WEEK.. WHY AM I WRITING MY REVIEW TODAY YOU WONDER???? BECAUSE LLOYD AND RYAN ARE SO DINOMITE THAT THEIR PERSISTENCE GOT M... read more

MissyHesh 

on DealerRater

13 years ago

I want to start off by saying this was the easiest and friendliest experience I have ever had with buying a new car. I came home this tuesday from Casey BMW with a 2012 328i hardtop convertible, which is pretty much my dream car. People who know me I don't do these type of things lightly, I research purchases heavily before I do them. One night last week I came home from work late and was surfing the net like I sometimes do to wind down and I happen to go to Casey's BMW's site and found an intriguing lease offer on the car I... read more

mccone2 

on DealerRater

14 years ago

Stopped at Casey BMW to test drive a new 528I. We met Dan Williams in the parking lot and he gave us a car to drive. We appreciated being able to test drive the car without the salesman sitting in the back sit. After the test drive, we told Dan we were thinking it over and would get back with him. Dan called once for a follow up. We were pleased we were not being bugged every other day. Two weeks later we emailed Dan for the selling price of the car. We negotiated by email for a very smooth, stress-free buying experience. Th... read more

lekittelberger 

on DealerRater

14 years ago

The new SUV I ordered came is with everything perfect. Wayne Heath was meticulous on every detail. He spent many hours making sure everything was correct before I arrived. This is the second car I bought from Casey through Wayne Heath. He is a true professional.