This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Newport News, VA
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
12861 Jefferson Ave, Newport News, VA, 23608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | Midnight to 6:00 p.m. |
By far this was the most enjoyable, encompassing, technically sound and friendly automotive purchasing experience I've encountered. Duncan Sullivan understands the "four p's," product, promotion, price and place regarding his sales prowess and applies his personable skills in a manner that aligns with his customers concerns and needs without being "pushy." Every aspect of my recent purchase was handled with the utmost professionalism from receipt of the customer, overview of the product, options available, likes, dislikes, t... read more
I already have bought two BMWs from this dealer! Excellent dealership w personable and very helpful sales force. Duncan Sullivan did a great job! Bravo!
I can not say enough about Mr. Joseph Hargraves!! I walked into Casey BMW on Tuesday to purchase a new vehicle. I have owned three different BMWs in my life (now four) and Mr. Hargraves is by far the best salesperson I have ever worked with. He is without a doubt passionate about his customers, BMW, and selling cars. He took the time to walk the lot and explain each package on each car that I looked at. He was not expecting me on that day, once the receptionist paged him to the front he immediately greeted me like a true pro... read more
The exceptional experience I encountered during the purchase of my BMW will be one to treasurer. The availability and time management of Duncan and Dan throughout the sales process demonstrated true professionalism. Duncan was always available on numerous occasion to take me and my spouse out with the vehicle. Dan was very patience and kind to address financial questions before finalizing the process. I look forward to an "exceptional service" from all of Casey Team in 2015!!!
Mr Hargreaves was a delight to work with. He was very helpful and insightful. He made me and my family feel comfortable and at ease with the stress of buying a new car. Everyone was very friendly and helpful. We will definitely be repeat customers
Great Performance of Duncan and Jimmy and all the Casey Team! New experience of service and customer support coming with great kindness and love for the machine!
Selling cars of this level to sophisticated customers requires a consultative approach rather than a sales approach. Generally people that come to a BMW dealership are either already sold on the brand and looking to upgrade or replace of have a similar value competitors car and looking to compare. Casey BMW does a good job with this approach. Important to me is there awesome follow up to my calls and emails.
Joe Hargraves helped me find the right car and he was super friendly and answered all of my questions. He even bought me a coffee during the test drive. I got a deal that could;t be beat and I also left with the car in the same day. I will definitely be coming back when I will plan to look for something more pricey one day. Dan was also very friendly and specific to ensure all of my questions were answered and he even had a sense of humor. 2 thumbs up!
We had a very good experience at Casey BMW. Drew was very knowledgeable about the X3 and took time to answer all the uestions we had (and we can ask some questions!). We appreciated his demeanor and knowledge. He has called and emailed us several times since purchasing our car in September to make sure that we are satisfied. Wayne was very seasoned and professional and knew all about the selling aspects and appropriate forms to complete. He oversaw the process when we got to that point in the purchasing process. He is very g... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 2,850 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.