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BMW
- Automotive
- Newport News, VA
About this business
Location details
12861 Jefferson Ave, Newport News, VA, 23608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | Midnight to 6:00 p.m. |
Overall my experience was a good one. Duncan worked with me to get me the car I've I wanted since I was kid. I'm a happy customer.
Business response:
We're so happy Duncan could get this done for you! It's great when customers leave happy with their purchase. Come back and see us for anything you need in the future!
My wife and I had been shopping for a car for about a year and finally decided on a BMW. Over the course of three weeks, my wife and I worked with Mr. Sullivan on what exact BMW to get and what features we wanted. He was friendly and confident in answering our barrage of questions, and provided us peace of mind, as this was our first BMW purchase. Mr. Sullivan was patient with us, communicated himself well and provided a good balance of giving us room/time to think and being available, even if it required us to go home and r... read more
Business response:
We are thrilled to hear that Mr. Sullivan could provide you with such a great car buying experience! We want our customers to have their needs met and we try to make the process as easy and stress free as possible. It's our goal to give you 100% satisfaction and to find the perfect vehicle to fit your needs. Your recommendation is appreciated as well as you taking the time to share this experience. We hope you will come back to see us for any future needs!
Outstanding experience and service. My wife and I were treated like royalty by Rob Collins during the test drive stage but also upon delivery of our new vehicle. Being previous BMW owners, we also know that the service after the fact is just as solid. Thanks again for everything.
Business response:
We're so happy to hear that your experience was so great at Casey BMW! Our customers deserve the best treatment and we're glad Rob could give that to you. Please let us know if there's anything we can do in the future!
Over all, my experience has been excellent. Mr. Collins was great from start to finish and beyond. The entire team worked relentless on my behalf.
Business response:
We are so glad to hear that! We want our customers to enjoy their entire experience at our dealership. Let us know if there's anything we can do for you in the future!
Rob Collins was a great help to us in closing the deal on a used car. He had a great car....minus one small feature of what we wanted...thinking outside the box, he was able to solidify our deal. He is a problem solver.
Business response:
We are glad to hear that Rob could provide you with such a great experience and help you find a vehicle that would be perfect for you! Thank you for sharing your experience and we hope you will come back and see us in the future!
I had a very pleasant experience purchasing my new BMW at Casey. Duncan was able to hammer out a great deal. The whole process went very smoothly.
Business response:
Thank you for sharing your recent positive experience at our dealership! We are glad to hear that you had an easy, smooth process and that Duncan could help you find the perfect vehicle! We hope you enjoy it and will come back to see us in the future!
Great time fast and good experience was great showed what we needed to know about the car. No hassle stress free service is always good.
Business response:
We are glad to hear your experience was stress free and quick! We want our customers to enjoy their time at our dealership and receive excellent customer service from our employees. Don't hesitate to let us know if we can help you with anything else in the future!
I was looking at several luxury SUV's (including Audi and Lexus) through my company fleet, Duncan was the most responsive and found the vehicle I wanted without having to special order it. His efforts and his responsiveness and friendliness made this an easy, and wonderful purchasing experience. I love the vehicle and plan to buy through Duncan again next time!
Business response:
We are so glad to hear that Duncan could be of such great help to you and that you are satisfied with your vehicle! We want our customers to have a wonderful buying experience and feel relaxed and comfortable at our dealership. Enjoy your vehicle and we look forward to working with you again!
Mr. Rob Collins provided a high quality buying experience for me. His product knowledge on the X1 I purchased was outstanding. He took the time after the sale to call and check on my satisfaction and answer any questions I had. Rob's polite, friendly demeanor made my purchase relaxed and enjoyable. He is definitely an asset to Casey BMW. I would recommend Rob to all my friends looking for a BMW, he made the trip to Newport News from Virginia Beach well worth it. Greg S.
Business response:
Greg, thank you for sharing your experience at Casey BMW! We are proud to hear that Rob could give you such great customer service and really take care of you even after the purchase point. We want our customers to always feel relaxed and comfortable at our dealership, especially when purchasing a vehicle. Don't hesitate to come back and see us for anything you may need in the future. Thank you for your recommendation and enjoy your new X1!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 2,850 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.