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BMW

4.6

About this business

Location details

9700 Reisterstown Rd, Owings Mills, MD, 21117, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.62,603 reviews
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Denise Weglicki's profile image
Denise Weglicki 
3 years ago

Very responsive and accommodative in accessing the problem, ordering replacement part and completion of job. 

Business response:

We're happy to hear that, thank you! 

vjordon's profile image
vjordon 
3 years ago

Very professions work done on time and correct. Staff very courteous and helpful making it a pleasant experience 

Business response:

Thank you for your kind feedback! 

Pynky's profile image
Pynky 
3 years ago

This was my first visit. Very nice and professional. Easy check in. Comfy lodge area. 

Business response:

Thank you! 

Weinstein.stanley128's profile image
Weinstein.stanley128 
3 years ago

Courteous and quick to respond to requests for service. Satisfied with the service provided to me 

Business response:

We're appreciate that, thank you! 

kmcallister's profile image
kmcallister 
3 years ago

Easy to work with. Responsive. Transparent. Friendly. Wish they offered loaner cars. Good follow-up. 

erinbrock40's profile image
erinbrock40 
3 years ago

We had an amazing experience with the dealership. The whole process was very smooth and professional. My mother is so pleased with her new car. Eric was so professional, informative, and made sure everything was done right. We will definitely recommend this dealership to all our friends and family. 

Harris's profile image
Harris 
3 years ago

The staff (especially Dustin & Kevin) over at Owings Mills BMW is simply amazing. Honesty, integrity, and professionalism is very important to me overall. These guys got it right! I was out of there within an hour with a brand new vehicle. If you’re in the market for a new vehicle, please do yourself a favor and go see them. 

Business response:

We are very happy to hear that, Harris. Thank you for your very kind feedback. if there is ever anything else that we can assist you with, please do not hesitate to let us know. Thanks again! 

Mhill702's profile image
Mhill702 
4 years ago

I had a water pump replacement here, and my lines were not bled properly. Instead of rectifying the water bubble, they punched a hole in the front of my coolant reservoir ...not ethical at the least, the service manager that is💯💯💯 

Business response:

We are very sorry to hear about this. This information has been given to upper management to look into. 

Mhill702's profile image
Mhill702 
4 years ago

I had a water pump replacement here, and my lines were not bled properly. Instead of rectifying the water bubble, they punched a hole in the front of my coolant reservoir ...not ethical at the least, the service manager that is?????? 

Business response:

We are very sorry to hear about this. This information has been given to upper management to look into. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 2,603 reviews. 

When is BMW open?

BMW is closed now. It will open on Monday at 9:00 a.m.