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BMW

4.7

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Location details

649 New Airport Rd, Fletcher, NC, 28732, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:30 p.m.
Tue8:00 a.m. to 6:30 p.m.
Wed8:00 a.m. to 6:30 p.m.
Thu8:00 a.m. to 6:30 p.m.
Fri8:00 a.m. to 6:30 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.71,505 reviews
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Skip in Asheville's profile image
Skip in Asheville 
12 years ago

BMW of Asheville BMW of Asheville's high marks for their service department are well earned. I've been working with Joel and his colleagues for over two years in getting service for my 2011 BMW X-5 (which incidentally was purchased elsewhere). Getting an appointment has always been an easy process and once I bring the car in there has never been a delay in getting it worked on. The necessary paperwork has always been efficiently handled and the waiting area is a pleasant place to wait while my car is being serviced. The repa... read more

Business response:

Thanks for the kind words Skip. 

AVLJoey's profile image
AVLJoey 
12 years ago

They like to take care of their customers I have purchased 2 cars from BMW of Asheville with the latest one being a CPO 2009 535i this last December. I have referred others who have bought cars from BMW of Asheville. Being a business owner I know how very important it is for customers to share their experiences with a company. Sales: I have worked with Frank Jordan since before he moved to Montana and back to Asheville. Frank has always been very easy to deal with. He goes the distance to make sure the customer is taken care... read more

Business response:

Thanks Joey! Who would have known Walnut Shells to the rescue! 

Melanie510's profile image
Melanie510 
12 years ago

Awesome experience! I was extremely impressed by the entire experience and especially Joshua Kem, my client advisor. I called BMW of Asheville after looking on line at the X3 and I asked about a test drive appointment. I decided to go test drive the X3 as soon as I got off of work that same day. I was greeted warmly at the door by the receptionist and I soon met Josh. Josh was very nice, professional and patient with me as I asked questions. Josh took me for a test drive and as soon as I drove the X3 I knew it was for me. Jo... read more

Business response:

Congrats Melanie 

ComputerBuff's profile image
ComputerBuff 
12 years ago

Woody is the greatest! Where do I begin? I had been searching for a new car for over a year now. During my weekly search I ran across a Certified 2010 BMW 328 coupe at BMW of Asheville. I sent an email inquiring about the car after hours and received a prompt response first thing the next day. I made the 2+ hour trip to Asheville to be greeted by Robert Wood (Woody). He had the car pulled up front waiting for me to arrive. He was very knowledgable about the car and its history. While we didn't initially agree on the price, h... read more

Business response:

Congratulations on the 328i Coupe Brian! We are glad you had a good experience working with Woody; all he does is work with folks through the Internet. We welcome you to the BMW of Asheville Family. 

colldp's profile image
colldp 
12 years ago

Professional From the moment very early in the process of my buying a new car, this dealer was very professional and helpful. No pressure, just offering help in my decision. I bought a BMW X3 and all of my interactions since my purchase have been professional, as well. I recommend the car and this dealership. 

Business response:

Thanks for sharing your experience "colldp". Trenton is one of our best Client Advisors. 

Larger than life's profile image
Larger than life 
12 years ago

Absolutely perfect transaction I have nothing but good things to state about BMW of Asheville. They run a tight ship and their personnel is optimal in dealing with not only high end sales, but also sales of middle market vehicles. 

Business response:

'Larger than life'...thanks for your compliments...we strive to treat everyone with respect and appreciation! Thanks for choosing us. 

James's profile image
James 
13 years ago

Professional Frank Jordan and the entire staff are very professional making the purchase of my new BMW a pleasant experience. I have no reservations recomending them to anyone. 

Business response:

Thanks James...hope you enjoy the New X5!! 

Al Doral's profile image
Al Doral 
13 years ago

Servise Advisor - Joel Joel is a fine Service Advisor, he does a great job. 

Business response:

Al, thanks for choosing us here at BMW of Asheville. 

BMW-X6's profile image
BMW-X6 
13 years ago

Great Service! Every trip into BMW of Asheville service dept, with the help of Joel and Noman, has been very professional, above and beyond what you expect or get from other dealers service dept. Highly recommend them! NOTE: I do not do reviews but this group at BMW of Asheville service are Very PROFESSIONAL that goes that extra mile!! 

Business response:

BMW-X6...thanks for recommending our Service Department! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.7 star rating with 1,505 reviews. 

When is BMW open?

BMW is closed now. It will open at 8:00 a.m.