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BMW
- Automotive
- Elmhurst, IL
About this business
Location details
466 W Lake St, Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Bmw service Cory and Scott were very helpful and worked with me to determine the problem with my car quickly. They also made it very easy to drop off and pick up my car.
Business response:
Kathleen, Thank you for sharing your experience. Cory and Scott do an excellent job and we are happy to hear they were able to help you. Please let us know if you need anything else and have a great day! Best, Bill Pfeffer, GM Bpfeffer@eagbmwjag.com
A smooth car buying experience Very business like approach,aggressive in a good way so that it helped our decision making process.The deal was closed exactly as proposed and of course the product is superb.This is our third purchase at your dealership and would find it hard to go elsewhere for our next car.Many thanks.RMS
Business response:
You're welcome, Ronald! Thank you for repeatedly choosing our dealership for your automotive needs. We are committed to providing the best experience and having our customers leave happy. Please let us know if you need anything else and have a fantastic day! Regards, Bill Pfeffer, GM Bpfeffer@eagbmwjag.com
Great overall experience Eugene was great from the start. I came in knowing what I wanted and didn't want a lot of back and forth or spend all day at the dealership. Eugene was not pushy at all and we were quickly able to come to terms with the numbers and within a couple of hours I drove away in my new car. Probably one of the best and quickest experiences I've had buying a car.
Business response:
Varun, Congratulations on your new car! We believe car-buying should be easy and enjoyable and are happy to hear about your experience with Eugene. We appreciate your business and hope to see you again! Take care, Bill Pfeffer, GM Bpfeffer@eagbmwjag.com
Service was great. Bill Wright has been my go to service person. Bill treats me with dignity and respect. He is always helpfull and listening to my concerns.
BMW Elmhurst I enjoyed buying this vehicle online. What pleased me the most was to fast turn around on my purchase. Paper work was pre-set. Financing was ready to go. I just had to test drive and say "yes". In and out in about an hour and 1/2!
Business response:
Jonathan, Congratulations on your new car and thank you for sharing your experience! We strive to provide efficient, professional service and are happy you enjoyed your visit. Please let us know if you need anything and have a wonderful day. Best, Bill Pfeffer, GM Bpfeffer@eagbmwjag.com
Service at Elmhurst BMW My car was ready in the hour I was promised, shiny and clean. Thank you. Scott always delivers. He has been my go to guy for the 7 years I've owned the car. He deserves a raise. :D
Business response:
Denise, Thank you for your positive feedback! Scott does an exceptional job and we are grateful to have him on our team. We appreciate your business and loyalty. Please let us know if you need anything else and have a fantastic day! Sincerely, Bill Pfeffer, GM Bpfeffer@eagbmwjag.com
Bill Wright Bill Wright did only what was neccessary for the car. He was customer servcie driven as usual. Motorwerks is much closer to my new home, but the were charging me exactly twice as much as Elmhurst BMW. Also, the people who scheduled the appt at motorwerks have no idea on hoq much everything or anything costs. Bill had all the information needed.
Great Service The personal attention to me and my car is important to me. My Service Consultant greeted me as soon as I drove in. He prepared the paperwork needed, explaining what would be done and how long it should take. The work was completed on my car and it was returned to me cleaned inside and out.
Great and friendly service The service manager Bill Wright came across as very professional and friendly. He kept all his promises and followed up to make sure that everything is ok. Never had a better service manager and I have seen a lot of different managers at BMW dealers.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,364 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.