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BMW
- Automotive
- Elmhurst, IL
About this business
Location details
466 W Lake St, Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Repair I've been dealing with Scott a very, very long time. He is the reason I still bring my car there for service! What a great asset to Elmhurst BMW!
Outstanding Service Experience Joel Albright was extremely helpful. I had just picked up my car from the service department of another BMW dealership 25 minutes earlier, and had a major problem with my car. Fortunately, I was close to Elmhurst BMW, and was able to get the car there. Joel took it from there, and made sure that my car was completely repaired, including having to get permission from BMW to replace some very expensive components under warranty.
Great place to buy a car!!! Everyone was very nice and helpful. Great place to buy a new or pre-owned car. Highly recommend. Dealership is very clean and very easy to get to.
Great Service Service specialist was very throrough in checking out the service(s) the car was due - beyond what I brought the car in for.
Business response:
You can always expect attention to detail and thorough service at Elmhurst BMW! Thank you for choosing us for your automotive needs. If you ever need anything, please don't hesitate to contact me or come visit us. Stay safe and have a great day! Regards, Bill Pfeffer, GM Bpfeffer@eagbmwjag.com
Michal Banach - Elmhurst Dealership Michal Banach was great!!! He was pleasant over the phone, he picked me up from the metra, during the test drive he walked me through the functions of my car (although, I've had 3 BMW's there were things he showed me that I still did not know about), he brought me tea, and had all my paperwork ready to go when I walked into the finance office. All I had to do was sign on the dotted line and I was out of the dealership within the hour. Michal even gave me a couple of parting gifts (2 key ch... read more
Business response:
What an enjoyable story to read! Michael provides exceptional service and we are pleased you were happy during your visit. Thank you for taking the time to share your story and please let us know if you need anything else! Stay safe and warm. Best, Bill Pfeffer, GM Bpfeffer@eagbmwjag.com
Exceptional Service Staff VERY professional! They listened... and responded... They were not pushy or overbearing and made my experience actually enjoyable. Eugene Royfe is a role model for all auto salesman to learn from.
Business response:
Kristi, Thank you for the positive feedback! We are committed to making car-buying enjoyable and are happy to hear about your experience with Eugene. Your comments are very much appreciated and we hope to work with you again in the future! Take care and have a great day. Best, Bill Pfeffer, GM Bpfeffer@eagbmwjag.com
Elmhurst BMW is the best. Bill Wright was phenomenal in advising me on the work that needed to be done. While dropping off the car, I mentioned that I was having what seemed to be a battery problem. Bill took care of the problem, even when that meant keeping the car for an additional night, at no charge. I was treated in a friendly manner by all the employees with whom I interacted. I assumed I was therefore interacting with people who enjoy their jobs, enjoy cars, or both. Members of the Elmhurst team seemed to know my car ... read more
Business response:
Thank you for your recommendation! Bill does an exceptional job and we are ecstatic by your praise. We do what's best for our customers and you can always expect top quality work from our team. We appreciate your business and hope to work with you again in the future. Follow us on Facebook and Twitter to stay updated on our current deals and events! Take care, Bill Pfeffer, GM Bpfeffer@eagbmwjag.com
This is TOTAL customer service! This is TOTAL customer service! Prompt attention with no waiting and they are extremely professional and courteous. Because the repairs took more than one day, which I didn't mind at all since I was given a new loaner to drive, I was contacted and kept up to date on the status of my vehicle. The day after I picked it up I received a phone call asking if I was satisfied with its operation, who does that? I have brought my vehicle in for service on previous occasions and have received the same p... read more
Business response:
Sue, Thank you for sharing your story! We take care of our customers and want to ensure only the best experience when you work with our dealership. Feedback is very valuable to us and we appreciate you taking the time to leave us yours. If you ever need anything, please don't hesitate to contact me. Have a fantastic day! Best, Bill Pfeffer, GM Bpfeffer@eagbmwjag.com
Friendly Staff!! My experience is always a 10 when I am dealing with Scott Corbin. He is always very helpful and FRIENDLY! I appreciate all his help!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,364 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.