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BMW

4.7

About this business

Location details

466 W Lake St, Elmhurst, IL, 60126, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.72,364 reviews
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Larry's profile image
Larry 
11 years ago

The absolute best BMW dealer around. The service is of the highest quality. the Staff there treat you like you should be treated like they wish to be treated. All the personell are friendly and accomidating, and the loaners are great all brand new vehicles. How could you ask for more they are the best in the Chicago area for service and sales, I wouldn't go anywhere else. 

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Nick 
11 years ago

Excellent service!!!! The service advisor that assisted me was quite honeslty the best service advisor that I have experienced. He was polite, and did everything he told me he would do (right down to the time he would call me to tell me what was problematice with my vehicle). He even went as far to call me to advise me that they were closing soon (I was stuck in traffic and he told me I had some time). 

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Melvin 
11 years ago

Great service I had an immediate need for a new battery. Even though I had no appointment, I was given priority treatment and had a new battery installed in approximately 1 hour. 

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Chaiyant 
11 years ago

Simply the best The best service and awesome people to work with. This is my 5th car purchased at Elmhurst BMW and I would not buy a car from anywhere else. 

Richard's profile image
Richard 
11 years ago

BMW X 3; The prompt and straightforward communication from our salesperson Eugene. The detailed information about our BMW provided to us during and after the sale. The relaxed approach from the sales and support staff. 

Tatai's profile image
Tatai 
11 years ago

Very good dealership and sales team Great experience, no sales pressure good folks to deal with. Its rare to see a dealership go above and beyond to provide customers with the best deal and ensure customer is taken care of. Good dealer. 

Rejo's profile image
Rejo 
11 years ago

Great Salesmanship! The Sales person (michal banach) was great! very professional, knew exactly what I want and gave the impression that he genuinely wanted the customer to buy the right car at the right price 

Jena's profile image
Jena 
11 years ago

Great, fast, friendly service I received a clear explanation and walk through of what was wrong with my car which was followed by a full fix of the problem with one stop at the dealer. Tony Emanuele in service is great, always personable and so helpful in making any service needs I have as easy as possible. 

Business response:

Jena, thank you for writing this great review of our service department! Tony is an excellent member of our team and I will be sure to pass along your kind words to him! If you need anything else at all, please come back to see us. Sincerely, Bill Pfeffer- General Manager-bpfeffer@elmhurstbmw.com 

Aref's profile image
Aref 
11 years ago

Worth the miles! Very good customer service. Immediate feedback. Very courteous. I drove 8 hours from KS to come to Elm Hurst!, no regrets! I would do it again. A friend had bought a car from them, highly recommended them and i would do the same. The helping, courteous nature stands out. 

Business response:

Aref, thank you for taking the time to write this review and congratulations on your new car! We strive for total client satisfaction throughout the purchase process, as well as during your vehicle ownership. I am glad to hear we were able to provide you with excellent customer service during your visit. We hope to see you for your future automotive needs! Sincerely, Bill Pfeffer- General Manager-bpfeffer@elmhurstbmw.com 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.7 star rating with 2,364 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.