This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Elmhurst, IL
About this business
Location details
466 W Lake St, Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Why we buy BMW! Everyone at Elmhurst BMW is so very friendly and accommodating! I cannot say enough good things about Scott Corbin my Service Advisor--he is proactive, involved, explains everything to me (big plus!) and very nice and professional. As a marketing executive, I can say both Scott and the dealership represent your brand and brand value most extraordinarily!
Business response:
Teri, thank you for taking the time to write such a wonderful review of our service department! Scott is a valued member of our team and he will be glad to hear about your high level of satisfaction. We look forward to seeing you again for your future automotive needs! Sincerely, Bill Pfeffer-General Manager-bpfeffer@elmhurstbmw.com
Great Service Team Friendly helpful people complete the process professionally and return my car clean and working like new. Every effort is made to accommodate my needs from appointment time to pick up.
Business response:
Ronald, thank you for taking the time to write such a great review. I am so pleased that our service team was able to accommodate all of your needs. If you have any further problems, or even just a question, please come back to see us. We are happy to help in any way we can. Sincerely, Bill Pfeffer- General Manager-bpfeffer@elmhurstbmw.com
great deal and great service! I was dealt with very quickly and professionally. Michal was always quick to answer my questions and concerns, and went above and beyond my expectations.
Business response:
Willes, thank you so much for taking the time to write this review of your experience! Congratulations on your new car! I am thrilled that Michal was helpful and accommodating throughout your purchase. We strive for 100% customer satisfaction and I am pleased to know we achieved our goal by surpassing your expectations! We hope to see you for your future automotive needs. Sincerely, Bill Pfeffer- General Manager-bpfeffer@elmhurstbmw.com
Great service and super clean facility Overall the friendliest service staff you could ask for to take care of your vehicle. They really care about you and your vehicle and their service performance proves it. There is no dealer around that I would ever go to.
Business response:
Larry, thank you for this excellent review. Quality customer service is among the top of our priorities and I am glad to hear that our service team provided such outstanding service. We appreciate your business as well as your recommendation! Please let us know if we can do anything else for you. Sincerely, Bill Pfeffer- General Manager-bpfeffer@elmhurstbmw.com
Found the car I was looking for Very Professional. Salesman (Michal) went out of his way to help in the sale. I traveled 500 miles to buy the car, and I was not disappointed. Thanks.
Business response:
Mark, on behalf of all of us at Elmhurst BMW, I would like to thank you for writing this great review about our dealership! I am happy to hear that you enjoyed your experience with Michal, and that he was helpful during your entire purchase. I will certainly pass on this great feedback. We look forward to servicing your future automotive needs! Please do not hesitate to call us if you have any questions or concerns. Sincerely, Bill Pfeffer- General Manager-bpfeffer@elmhurstbmw.com
Annual low mileage service. I had the annual low mileage oil change done and they checked everything else too, even changed the windshield wipers.They also washed my car too.They did all that in about an hour,very pleased with the service at elmhurst BMW.
Business response:
Robert, thank you for taking the time out of your day to write this review of our service department. Our service team strives to create an accommodating environment, as well as provide each customer with competent and efficient service. We hope to see you again next year for your annual oil change! Sincerely, Bill Pfeffer- General Manager-bpfeffer@elmhurstbmw.com
Recommend Elmhurst BMW Joel A was my SA. I was a new customer but he treated me respectfully and answered my questions candidly. We all know that service and repairs are not cheap on nice cars, he did not assume that I had a lot of money to throw around and I appreciated that. I have my next appointment scheduled for this week.
Business response:
Chad, thank you for your great review of our service department and welcome to the Elmhurst family! Our number one goal is attaining 100 percent customer satisfaction in all aspects of our dealership, and I am happy to hear Joel was able to gain your trust in our business. We look forward to seeing you this week! Sincerely, Bill Pfeffer- General Manager-bpfeffer@elmhurstbmw.com
Easiest car buying experience ever. No sales gimmicks, no hidden charges, no pressure or feeling of rush. Eugene, the sales person, invested a lot of time with me to answer all my questions and patiently waited for me to make an informed decision. I was treated with respect and dignity in a very professional way. Best car buying experience, yet.
Business response:
Gregory, thank you for your kind words. Eugene is a great asset to our team and I am extremely pleased that he made you feel comfortable with your decision. We always want our customers 100% satisfied with their purchase and I am proud that we achieved this goal. Please come back and see us for any of your future automotive needs! Sincerely, Bill Pfeffer- General Manager-bpfeffer@elmhurstbmw.com
A great buying experience! We just purchased a vehicle from here and it was a very painless and easy process. I usually hate the whole car buying process, but Elmhurst BMW made it a great experience. I will definitely go back in the future! Thanks Elmhurst BMW!!
Business response:
I sincerely thank you for going out of your way to write this review about our dealership. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. I hope you enjoy your car! If you have any further needs, please come back to see us! Also like/follow us on Facebook and Twitter to stay connected with special events and deals. Sincerely, Bill Pfeffer- General Manager-bpfeffer@elmhurstbmw.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,364 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.