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BMW
- Automotive
- Thousand Oaks, CA
About this business
Location details
3645 Auto Mall Drive, Thousand Oaks, CA, 91362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Services and repairs in my experience are well done. Renee is always very friendly, professional and responsive. I put a lot of miles on my car and the car maintenance provided did help me to get through these miles without problems.
Business response:
Andreas, we are happy that maintenance helps you and your car stay rolling! Thank you for the kind review--We will pass your kind words along to Renee! - Al LeMoine., General Manager
I got the contact for Rusnak BMW through the Costco Auto program. From the first communication to the last minute before I drove off, Roger Carroll and the rest of the people at Rusnak were considerate, friendly, honest, and straightforward. I never felt pressured and I always felt that I was being given the best treatment. They did not have the exact car I wanted, so Roger ordered it for me and told me how long it would take to get to them. He was exactly right on his estimate. When I arrived on the day to finalize the deal... read more
Business response:
We love hearing stories like this one. We always want to go above an beyond for our customers so that they leave feeling happy! We will be sure to pass this note along to Roger! Enjoy your beautiful, new car! - Al LeMoine., General Manager
Upon arrival Russell immediately came up to my car, greeted me and asked how he could assist me. Excellent friendly service, would definitely recommend to friends and family.
Business response:
Thank you for the kind review! So glad to hear of your exceptional experience. - Al LeMoine., General Manager
I live in Pasadena, so I drive past quite a few BMW agencies to get service at Rusnak in Thousand Oaks. I started using their service department because I was pretty happy with the salesman (Mark Weisberg) and the service writer (Bob Martin) was pleasant and seemed competent.
Business response:
Thank you for the kind review! Mark, Bob and the rest of the team are exceptional and we're so glad you have positive experiences with us! - Al LeMoine., General Manager
I was on the used car lot for less than 30 minutes and received great service from Claude Cantin. Claude was very knowledgeable about the car I was purchasing. He never came across with any pressure and was very easy to work with. He stayed with me through the sale and finance portion of the transaction. He wanted to make sure I did not wait too long for the for closing of the financing of my new car. He is a very gracious sales person. I will highly recommend Claude to all of my friends and family. Dave Sabedra
Business response:
Thank you for the kind review! Claude is an outstanding member of team Rusnak. We appreciate your recommendation, and look forward to working with you again in the future. - Al LeMoine., General Manager
Much better than bob smith and always willing to deal. They made it simple and quick and had the car I wanted. Amir was great as always
Business response:
Thank you for the kind review! Amir is an excellent salesman! Enjoy your purchase! - Al LeMoine., General Manager
I bought so many cars and saw so many salesman's The sales man that help and took care of me was a salesman with respect helpful and he sold me and look for a car till he found what I need with patient It took me more than a month to deside but he found it for me total pleasure
Business response:
Thank you for the kind review. We're so happy to hear you had an easy experience with Rusnak! - Al LeMoine., General Manager
I have visited a few BMW dealerships so far, all always offering superb service but will say that Rusnak topped them all. From being very attentive and helpful to getting me a high end rental when all their loaners were out during my service, the entire experience was great!
Business response:
Thank you Dean! I am so happy to hear that you had a wonderful experience with our service team. We hope you'll be back to see us! - Al LeMoine., General Manager
I had a great experience. Thanks to Art and the entire staff for being so professional. I would recommend Rusnak BMW to anyone! Thank you!
Business response:
Thank you for the kind review! We are so glad to hear you had an outstanding experience. - Al LeMoine., General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,036 reviews.
When is BMW open?
BMW is closed now. It will open at 10:00 a.m.