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BMW
- Automotive
- Thousand Oaks, CA
About this business
Location details
3645 Auto Mall Drive, Thousand Oaks, CA, 91362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Dealership and BMW both contributed to help with an out of warranty repair. Car has been great, and with a great dealer service center, what more can you ask for...
Business response:
Thanks for the great review! So glad we could help! - Al LeMoine., General Manager
Bought my daughter a 128i at Rusnak BMW and Claude was great to work with. He was the consummate professional, and made the buying process easy, even fun. Highly recommended!
Business response:
Thank you Steve! It's great that you had a wonderful experience! - Al LeMoine., General Manager
Bob Martin welcomed me promptly and personably. Completed my paperwork, estimated the time for service, and I was in a shuttle on my way to work in a matter of minutes. Unfortunately, It was all so speedy that I had no chance to grab a cup of coffee and a doughnut I had eyed on my way in! I received a call from Bob as soon as my car was ready, and after work another prompt and courteous shuttle driver took me back to pick up my washed and serviced car. Everyone did a great job!
Business response:
Thank you for the great review! We hope you'll be back to see us and are able to grab some coffee and a donut next time! - Al LeMoine., General Manager
Buying my car was super easy and stress free. Plus Roger quoted me the lowest price upfront. No haggling. I'm very busy and he made this experience pain free!
Business response:
Thank you for the review, Gina! So glad to hear your experience was a great one! Enjoy your purchase! - Al LeMoine., General Manager
Check in was efficient, service rep Art Simcox, explained required service and followed up by phone with additional item requiring attention. Work was completed on time and car was washed, as usual. I had a service discount coupon, but Art suggested I sign up for a Rusnak service discount card on line. The card saved me $140 on this service work. An excellent experience all around.
Business response:
Thank you for the review! Art and the rest of our service team are great! We hope you'll be back to see us again! - Al LeMoine., General Manager
Thank you very much to Renee Norris and all your mechanics team for doing the great service on each of my BMW's (like always).
Business response:
Thank you for the kind review! We're very proud of Renee and the team! - Al LeMoine., General Manager
First service on my i3. I waited for the car, the service was performed quickly and efficiently, and I was happily back on the road.
Business response:
Thank you for the review! Glad to hear your experience was easy! - Al LeMoine., General Manager
Michael was very attentive and a pleasure to work with. Came in for an oil change and was out with in 90 minutes with a car wash.
Business response:
That is great to hear! Thank you for the kind words for Michael! - Al LeMoine., General Manager
This is my second and third purchase from Mark Weisberg at Rusnak. I trust him and he has never given me any reason to feel otherwise. I recommend him highly.
Business response:
Thank you for the wonderful review! Mark is valuable to us! We're glad to have you as a loyal customer! - Al LeMoine., General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,036 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.