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BMW
- Automotive
- Chicago, IL
About this business
Location details
1035 N Clark St, Chicago, IL, 60610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Jason treated me very fairly and we came to a more than fair price. I will be recommending him to my friends for a pleasant buying experience.
Business response:
We're glad Jason provided you with a positive buying experience and are glad you chose Perillo! Thank you for taking the time to share this review and for your recommendation. We hope to see you back and that you enjoy your new vehicle!
Had a major issue on my 2010 X5 and contacted Angelo to see what I needed to do. He got me in immediately and had a loaner car ready for my wife when she arrived. He took care of everything and assured me that there would be no issue getting the repair done. They had the product in stock (oil pan replacement) and had the car completed in 2 days. Car was cleaned inside and out and service was perfect. I can't thank AJ enough for everything he has always done for me with service on all my BMWs. Thanks again!
Business response:
We're happy to have gotten your vehicle completed quickly and provided a loaner vehicle to make your experience less stressful! Thank you for continually trusting Perillo BMW to take care of you and your vehicles. It's great that our staff provides you with good customer service every visit. See you next time!
A huge thank you to Angelo for always delivering A+ customer service! Angelo is always courteous, helpful, and goes above and beyond to ensure 100% satisfaction. I've always had a great experience at Joe Perillo and will continue to bring my car here for service. I'd highly recommend and many thanks to Angelo for making my experiences pleasurable.
Business response:
We're glad to hear that Angelo provides you with great customer service and positive experience! Thank you for trusting Perillo BMW with your automotive needs and for taking the time to write this review. Your continued business is appreciated and we look forward to seeing you next time!
Once again I'm not surprised with the professionalism of the staff at Perillo BMW. Your service writer Angelo was able to walk me through the process of my repairs and handle my concerns, I'm not surprised with the selected haring process of your team..... I've delt with other dealerships in the North shore and I can say your customer service is one of a kind. Thank you again for the exceptional customer service. Sincerely Mr. Ed Scharringhausen
Business response:
We're happy to hear that you were pleased with Angelo and the rest of our team! Your compliments on our customer service and staff are appreciated as well as your loyal business. See you next time Mr. Scharringhausen!
Wanted to send out a great big thank you to Sean Dwyer and Saleem Beg for my 2013 BMW X6. Sean was excellent throughout the sales process, well informed, pointing out unique vehicle features and options that I wasn’t aware of. He did a great job making sure that the vehicle would meet all of my expectations when I came to pick it up, and the few items that needed additional follow-up, he promptly scheduled a service appointment to ensure that they would be completed. Overall, couldn’t be happier with the sales and service ex... read more
Business response:
We're proud to hear about the great experience Sean and Saleem provided you with! Thank you for coming to Perillo to find a new vehicle and we're happy to have helped. Customer service is a top priority for us and the service you received is what we always strive for. The time taken to write this kind review is appreciated and we hope you'll be back for any future needs!
The staff at Joe Perillo has been great to work with over the past few months. I purchased my slightly used 2011 BMW X5 from them in the fall of 2013. Seth was great to work with during this process. Since then, they have serviced my car a few times to get a few minor bugs worked out. They have been very diligent about making sure my car is function properly. On my last visit, my Service Adviser was Angelo. He was friendly and helpful as usual. Thanks Angelo for taking the time to get everything right!
Business response:
We're glad that Seth and Angelo have provided you with consistently great experiences each time you've been in! Thank you for trusting us to always take care of you and your vehicle. We appreciate your loyal business and hope to never let you down. The time taken to write this kind review is appreciated and we look forward to serving you next time!
Just bringing in my X3 for 10K service. Called on a Monday, got the exact day that i wanted with a loaner..........it could not have been easier. Albin called me before noon to tell me it was done. This is why I have purchased my fourth vehicle from Perillo..........seamless!
Business response:
We're happy to have been able to accommodate you on the date you requested and that we could also provide you with a loaner. It's great to hear that you had a stress free experience and we appreciate your continued business. See you next time!
I have had several customizations done to my X6 and every time the work has been great! Ken is awesome. He is very supportive, responsive and helpful. His follow-through and service is outstanding. Just today, I recommended a friend to him and I will continue to do so. Although some of the services are a lot higher than other places, the service and the guaranteed satisfaction makes it all worth it.
Business response:
It's great that Ken has taken good care of your vehicle and provided excellent customer service in all of your interactions! We strive for lots of communication with our customers throughout the process and are glad you've experienced this. Thank you for your recommendation and kind feedback. We look forward to seeing you next time!
I am pleased that each problem is dealt with and although we are dealing with mechanical difficulties that may not repeat themselves when they are brought in to be fixed, Perillo is very helpful in making me comfortable about insuring that my car is safe to drive and that the car will run perfectly once they diagnose the issue.
Business response:
We are happy to hear about your positive experiences when bringing your vehicle in to Perillo BMW! Our customers should be able to trust us to take care of them and fix whatever we can in our service department. We want to get you safely back on the road in a timely manner. Thank you for continually coming to Perillo and we look forward to seeing you next time!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.1 star rating with 1,576 reviews.
When is BMW open?
BMW is closed now. It will open at 10:00 a.m.