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BMW
- Automotive
- Chicago, IL
About this business
Location details
1035 N Clark St, Chicago, IL, 60610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I must still be getting used to my 2014 550xi, as it incurred a second case of curb rash on Thanksgiving day (totally my fault). I called Perillo the next day, dropped the car off on Monday, and it was like new again in short order. In both cases, the repairs were carried out in very short order, and I feel I was treated the way a customer should be. Ken Cepican (works in Collision) handled me both times, and I won't hesitate to go back to him when needed. Plus, I always enjoy visiting with Alan Sahagian in Sales to see the ... read more
Business response:
Thank you for trusting Perillo to take good care of your vehicle and for taking the time to share your experiences! It's our pleasure to be there when you need us and it's great that you enjoy working with our staff. We look forward to serving you next time you need anything!
I was very impressed with the level of service for my 2007 BMW 328xi. Alex kept me informed and up to date with the status, coordinated with my 3rd party warranty, and arranged a loaner. Couldn't have been better.
Business response:
It's great that Alex took great care of you and your vehicle while you were in and we appreciate your business! It's our pleasure to make sure you have a stress free and positive experience and we hope you'll be back for your future needs!
Alex Padalko did an extraordinarily wonderful job solving my problem in a timely and efficient manner- he represents the best of customer service! Thanks for such great service.
Business response:
We're happy to hear that Alex took great care of you and made sure your problems were resolved in a timely manner and to completion. Your compliments are appreciated and we hope you'll let us know of any future needs you may have!
Went in for my heater giving out a bad smell, it was fixed very fast!!! Danetter is great at what she does, definitely recommend this dealer for any of your service.
Business response:
Thank you for taking the time to share your positive experience! We're happy to have gotten it repaired quickly and appreciate your recommendation. See you next time!
This is the 9th car buying experience I've had over my life. I typically lease and get a new car every 3 years. It is the first time with BMW (had a number of Acura's). I live in the city so I visited Perillo and really not sure how BMW would represent their product and how expensive it would wind up being. Mark Schneider, one of the sales reps, introduced himself to me and it was a great experience from beginning to end. His level of professionalism, product knowledge, accomodating style, and low pressure sales approach mad... read more
Business response:
David, we truly appreciate you taking the time to share your experience and are proud to hear about the customer service you received from Mark! We're glad to have helped you find the perfect BMW and hope you are enjoying it. Thank you for your recommendation and we look forward to working with you again soon!
I’ve purchased five, now six, vehicles from Perillo and before this purchase I traded my fifth BMW for another luxury brand. I can honestly say my buying experience w/ Perillo was far more superior to the other luxury brand buying experience. Glad to be back!
Business response:
We truly appreciate your continued business and are happy to have you as a customer! Thank you for your kind review and we look forward to serving you next time you're in!
I contacted Perillo BMW via email to get a price on a new i3 (Mega World), which they had in stock. Not only was Alan from Perillo able to give me a great price, but he was very responsive and thorough, answering all my questions and concerns. I had a Un4gettable driving event rebate, which had expired by a month - Alan went the extra mile to contact BMW NA and arrange this rebate to be extended. Although I ended up buying from a local dealer at a slightly higher price, the overall experience with Alan from Perillo was outst... read more
Business response:
We're proud to hear that Alan went the extra mile to make sure everything worked out in your favor and that you would have the best experience possible! Thank you for writing this kind review and for your recommendation of Alan. Please let us know if there's anything we can do in the future.
My entire buying experience from start to finish was quick and painless. I saw a vehicle I was interested in and checked on availability with Chris. When I came in, Jason took over to show me the vehicle, its functions and highlights, and then we went for a test drive. He was courteous, professional, and knowledgeable. All questions and concerns were answered and addressed. I have no hesitations coming back for future purchases and look forward to working with Jason and Chris again.
Business response:
We appreciate you sharing your feedback on your experience here at Perillo BMW! We're proud to hear that Chris and Jason made sure you were well taken care of and that you understood the full potential of the vehicle you were interested in. Thank you for choosing to come to us for your needs and we look forward to having you back in the future. Enjoy your new vehicle and we'll see you next time!
I took my car in for it's scheduled maintenance. I was able to get a convenient appointment time and the car was done in a few hours. A positive experience overall. They also didn't try to sell me an unnecessary work, which I appreciated.
Business response:
Thank you for choosing Perillo for your vehicle's maintenance and for taking the time to share this review! We're glad you had a positive and stress free experience. We hope to see you back for any other needs in the future!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.1 star rating with 1,576 reviews.
When is BMW open?
BMW is closed now. It will open at 10:00 a.m.