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BMW
- Automotive
- Chicago, IL
About this business
Location details
1035 N Clark St, Chicago, IL, 60610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The "Great" ratings provided in the review are mainly based on working with Saleem. It is always a pleasure to lease my vehicles at Perillo BMW due to the superior service that Saleem provides. He always provides accurate and quick feedback. Thank you for the great service!
Business response:
We are so glad to hear that Saleem always takes such great care of you! We hope we can continue to meet your expectations and look forward to working with you again!
Alex was professional as always. Car was ready as promised, washed and looking good. Alex at Perillo BMW is who you want to see when booking an appointment. He doesn't overwhelm you with information to confuse but rather advises what will be done and when it will be ready. Go Alex!
Business response:
We are so glad to hear about your positive experience with Alex and our dealership! It's great that he could give you the knowledge needed and that you felt confident in leaving him to take care of your vehicle. We appreciate you sharing your experience and hope to see you again in the future!
Service was was great and was completed on time and with satisfaction. Alex (customer service) was very knowledgeable and very easy to work with, so I would like to give him my praise.
Business response:
We're happy to hear that your experience at Perillo BMW was quick and met expectations! Thank for you for your kind words about Alex. We want our customers to really feel like our top priority when they come in. Please come back and see us for other any future needs!
Albin when above and beyond the scope of the job to unsure my flat tired was fixes on time and appropriately priced given that run-flats are some of the most expensive tires. I was really happy with the experience and would recommend him to others looking to service their vehicles in Chicago!
Business response:
It's great to hear that Albin could provide you with such great customer service! We appreciate your business and recommendation. We strive to do our best to make customers feel like the top priority and leave with 100% satisfaction. Come back and see us for any future needs you may have!
It has been a tradition of mine to go car shopping with my mom and help her find that perfect car for the right price. She is on her third BMW and I doubt she will ever do any different especially after dealing with Peter Mers. As an officer in the Air Force, my word is my bond and I make sure that I always follow through, so I was especially impressed that Peter followed through on everything he said he would. Nothing was more frustrating than to have to pull teeth to get a salesmen to call you back or establish communicati... read more
Business response:
Brad, we are so proud to hear about your experience with Peter and all of the great things he did during your interactions with him! Our customers deserve the best experience possible when purchasing a car and should be treated with the utmost respect. We always strive for excellence in anything we do and are so glad that this was shown to you and your mother during your time at Perillo. We hope she enjoys her new vehicle. Thank you for sharing your experience and we hope to see you again in the future for anything else you ... read more
Great and friendly service. Best car buying experience. Exceeded all expectations. Sean was honest, friendly and respectful of my time. He took the time to go over all options and found the car I was looking for. A+++++!
Business response:
We're happy to hear that Sean could exceed your expectations and provide you with such great and friendly service and find you the perfect car! We want our employees to always be knowledgeable of the vehicles we are selling and open to any questions a customer may have. Enjoy your new car and please come back and see us in the future!
I hit a Chicago pothole and blew my tire. After changing the tire, I called Perillo to get it changed. They had the tire in stock and were able to accommodate me in 48 hours. It only took an hour, but the time passed quickly with the free WiFi
Business response:
We are so glad to hear that your experience was a quick and painless one at Perillo BMW! We hope you will come back and see us for any future needs you may have!
Alex was very professional. He took me in and set up my service schedule. He treated me as if I was very important. He called me thereafter to give me updates on my vehicle as I did not have an appointment. Given my schedule with work this proved to be very important and I am thankful for his care. He did an outstanding job!
Business response:
We are so glad to hear that Alex treated you so well and provided such great customer service! Accommodating to our customers' busy schedules is very important to us. We appreciate your kind words and hope you will come back to see us in the future!
Perillo BWM always ranks high in customer service. I've had my car serviced with Perillo for the last 3-4 years. I continue to take my car to Perillo and to rank them highly in their service because they earn it. Here's what they do really well: 1) they are respectful to customers 2) they understand that time matters and people have difficult schedules; consequently the staff work to find ways to accommodate customer needs concerning loaner/rental cars 3) they communicate with the customer - you always know what's happening ... read more
Business response:
Thank you for your kind words and sharing your experiences at Perillo! We are proud that we can provide you with consistently great customer service and truly appreciate your business. Our customers are our top priority and we want everyone to leave the dealership feeling 100% satisfied and well taken care of. We look forward to seeing you again in the future!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.1 star rating with 1,576 reviews.
When is BMW open?
BMW is closed now. It will open at 10:00 a.m.