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BMW
- Automotive
- Chicago, IL
About this business
Location details
1035 N Clark St, Chicago, IL, 60610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"No problems" Own a 2015 X5, and previously an X3 both serviced here. Under warranty everything is included; after it gets pricey quickly, as is the case with everything. If its a quick item (i.e. tire pressure) you can usually just drop in for a 15 mins. Larger issues (i.e. battery replacement) take 1-3 days. Despite some of the other reviews, the loaner process is fast and easy. If you don't want/need the loaner they will give you a ride to work! If you're there for an oil change its literally free parking with curbside se... read more
"Great price and service" I bought my CPO M6 from Perillo BMW as well as a number of other cars in the past. I’ve had nothing but excellent service from everyone that works there. I’m honestly sort of shocked that there are bad reviews on this site.. I wouldn’t buy a BMW from anyone else. Service has always been great also!
Jason Goetz was a great salesman. Laid back and not too pushy. Answered questions, facilitated things nicely, accessible by email and phone. Would definitely buy from again, except that he works for Perillo, and I'm not too keen on supporting Perillo again. But if you must go to Perillo, go with Goetz. NOTE: 5 star rating for Jason is 5. Perillo is 0-1.
On my arrival, I was warmly greeted and then Brad took over and did a great job explaining the warranty work and followed up, calling me to let me know that he checked my 2013 BMW 535I out and all work needed was done except a part that he ordered and vehicle would be ready the next day. Thanks Again Brad, Roy Shavers
Business response:
You are quite welcome! We are thrilled Brad did such a great job providing your with the stellar service you and your 535i deserve during your recent visit to our service center. Brad and the rest of our team take great pride in going above and beyond to make sure our customer receive the stellar BMW service they expect from our team. We truly appreciate your business, and please do not hesitate to let us know if there is anything more we can do for you. Have a wonderful day!
I was referred to Perillo BMW when considering a trade in at the end of my current 3/yr lease. I was greeted immediately, given laser focus, undivided attention. I expressed that my needs had changed a year ago due to a career move to real estate and that I had been vacillating between replacing my 300 series convertible, as I desired, or getting an SUV as I "should". They listened, they asked me several clarifying questions and the solution became clear, and I selected a larger 400 series convertible which fits my lifestyle... read more
Business response:
Lisa, thank you so much for taking the time to share your awesome feedback! Our team has always been able to provide our customers with the individual, laser focus they deserve to truly help them find the perfect vehicle that fits their needs immediately. We know that customers' situations change along with their needs and wants, and that is why our team is always ready lend a helping hand in the buying process. We truly appreciate your continued business, and please let us know if there is anything more we can do for you. E... read more
I cannot compliment enough Jason Goetz, the Client Advisor at BMW, that assisted me in finding a new car. Of course it is always exciting to get a new car but it can be a very long drawn out tedious process. Jason prepared prior to my arrival, knowing that I had time restraints and family responsibilities. He was able to really focus on what was important and make the whole experience very smooth. He and all the staff - the finance department, the service staff, and all those involved behind the scenes in purchasing a new ca... read more
Business response:
Joey, thank you so much for taking the time to share your awesome feedback! We are so glad to hear Jason and Alex both were able to go above and beyond to make sure your buying experience was the smooth and fun one you deserved. We understand some of our customers do not have extra time to spend on some of the more tedious aspects of purchasing a care. That is why our dedicated team does their best to make sure our customers get in their new vehicles as quickly as possible. We truly appreciate your business and recommendatio... read more
We worked with Connie and she had everything ready to go no hassle to waiting. All the staff we dealt with were great but Connie was the one who made sure to keep our transaction moving forward and made our car buying experience great. I would recommend working with her!
Business response:
Thank you so much for your awesome feedback, Tina! It is great to hear Connie was able to go the extra mile for you to make sure your buying experience at our dealership was the one you deserved. Connie and the rest of our team strives to always make the buying process fun, smooth and worry-free. We appreciate your business, and please let us know if there is anything else we can do for you. Enjoy your BMW, have a wonderful day!
Ken was an EXCELLENT salesman who was extremely easy to get along with! I would highly recommend him to anyone looking to purchase a BMW. I was in a time crunch due to relocation purpose and he made my CPO purchase as smooth as can be expected! Should win salesman of the year!!
Business response:
Thank you so much for sharing your awesome comments! We are so glad Ken was able to make your buying experience so smooth and easy during your relocation. We understand that some people do not have the desired amount of time to purchase a vehicle, and that is why our staff is dedicated to going above and beyond to help make their buying experience as smooth, fun and worry-free as possible. We truly appreciate your business, and please let us know if you need anything else. Enjoy your new BMW, and have a great day!
Ken Reffsin and the staff at Perillo BMW couldn't have made my CPO purchase any better. Not only did I get a great price on a CPO Ken and his team were all very friendly, helpful, and on the ball answering my questions and making the process fast and painless. Purchasing a vehicle from Ken was by far my best car buying experience!
Business response:
Thank you so much for sharing your excellent feedback, John! It is great Ken was able to make sure your CPO buying experience was nothing short of awesome. Ken and the rest of our sales team strive to always bring our customers the absolute best service they deserve. We truly appreciate your business. Please let us know if there is anything else you need. Enjoy your new car!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.1 star rating with 1,576 reviews.
When is BMW open?
BMW is closed now. It will open at 10:00 a.m.