BMW

jessicastroebel 

on DealerRater

13 years ago

My first contact with BMW of Bloomfield was online in the chat feature. Within 20 minutes, Kalesa Basden called me, searched inventory for what I was looking for, and set up a convenient appointment for me, which she followed up with an email. When I arrived at the dealership, Kalesa was right there to greet us, and handed us over to Larry Stokes. Well, I never knew a test drive could be so much fun! Larry had us laughing the whole time, but was also extremely detail oriented in finding what I wanted...and he did. He anticip... read more

Brown94 

on DealerRater

13 years ago

I came because of the sales person I trusted and wanted to work with and who worked with me in purchasing my vehicle. He made buying my car a good experience. There was no pressure and explained my options clearly. Believe me I ask a lot of questions and had others with me asking questions we gave him more pressure than needed and was always professional. I really felt I got the best deal possible. The Business Manager James Palumbo was also excellent to work with. He completed by sale and didn't try to pressure me in buying... read more

CarlosGutierrez80 

on DealerRater

13 years ago

Excellent customer services!! She don't speak Spanish but she is the perfect person for make a sale, can help you with every thinks you need to know and always with smile face!! 

ortizm107107 

on DealerRater

13 years ago

I was treated with the utmost respect and attention. Mike Grillo, Muhammad Fhami is an excellent sales representative, Sal was very helpful in ensuring that i was provided the best customer service. Every one in the dealership is warm and inviting and made me feel comfortable when investing in a BMW. I have been with this dealer and purchasing BMW cars since2006. I highly recommend this dealership and its exemplary service to all customers. May God continue to bless this corporation. Maria Ortiz 

jtrmwr 

on DealerRater

13 years ago

I had been searching for a used low mileage 3 series Xi for some time and found one that met my specifications through the Bloomfield BMW website. Coming from Pennsylvania, I had to drive over 100 miles (one way) to the dealership - needless to say I did not want a run-around or to waste my time or that of the sales staff. There were originally some communication issues and much my disappointment the car I had come to purchase was sold just the day before. Henry and Sal assured me that they would do whatever it took to get m... read more

alim10004 

on DealerRater

13 years ago

Excellent experience and help in making the correct choices. The dealership was able to find me the car and options i was looking for. The location was convenient. The service center appeared clean and well run. 

bmwrtk 

on DealerRater

13 years ago

I found the car I wanted on their website. Met with Client Advisor Alaa Ahmed and checked out the car. Everything was as described online. Alaa worked with me to make the deal come together. After the sale there were a couple minor things that needed attention, Alaa made sure everything was dealt with promptly. A good experience. 

Martin&Danielle 

on DealerRater

13 years ago

We purchased a new 2011 328i, our first BMW,last Saturday from this dealership. I don't know where to begin my review. Alaa Ahmed is by far the BEST salesman I have ever dealt with. He truly cares about getting you the car YOU want. Even though I had been talking to Alaa through email the week prior, and he told me he could get me in the 328i for the price I was comfortable with, and out of my current finance, I walked in the dealership a little skeptical that the numbers would actually work (how many times have you heard th... read more

spw 

on DealerRater

13 years ago

Purchased a new X5 35ixdrive Sport. Went to other dealerships and got the run around despite knowing exactly what I wanted and just needed to purchase it from a dealer. Bloomfield came in at the right price and upon pickup of the vehicle spent an extensive amount of time reviewing how to operate the vehicle (even after hours on a Friday - they closed at 8:00pm and we didn't leave until at least 9:00pm). The Finance person was also very friendly and made it a pleasureable buying experience (I forget his name).