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BMW

4.9

About this business

Location details

5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.95,557 reviews
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Christopher's profile image
Christopher 
8 years ago

Fast, friendly service Fast and friendly service. I waited for a tire replacement and was very pleased with the amount of time i had to wait. 

Business response:

Thanks for giving us the opportunity to service your vehicle Christopher. I am happy to hear that everything went well for you! I will pass your feedback along to the team. Drive safely! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Stephanie's profile image
Stephanie 
8 years ago

Great service Dan was great! He got me in for service very quickly and kept me informed of what was being done to my car. He called me to come pick at the time he said he would. 

Business response:

We cannot thank you enough for this glowing review of our service center, Stephanie! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. I will be sure to share the kind words with Dan. Please do not hesitate to come back again if you need anything else in the future! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

James's profile image
James 
8 years ago

Great Service Got in last minute (because of someone’s cancellation) got a loaner vehicle. Got status updates daily, and everything got fixed. What more could you ask for?! 

Business response:

James, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don't hesitate to reach out to us for anything else. Thank you for choosing Checkered Flag's Service Department! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Jaimie's profile image
Jaimie 
8 years ago

Great service Quick and easy, very helpful and informative. Great faculty and people in general. Straight forward, which I appreciate and showed what was wrong with my car. Highly recommend. 

Business response:

Jaimie, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Carl's profile image
Carl 
8 years ago

Good service, quality merchandise Low pressure salesman, who really knew the car and brand. Seems like a quality vehicle in great condition. Super clean. 

Business response:

It is very kind of you to write us such a nice review Carl. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Checkered Flag. Thank you so much for your business and please let us know if there's anything else we can do for you! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Anthony's profile image
Anthony 
8 years ago

Excellent Service Department My service was outstanding—from start to finish Tim was the ultimate professional. He kept me informed throughout the time my vehicle was in his hands. Great shuttle service! I’m a committed BMW customer because of the excellent service department. 

Business response:

Thank you for the feedback, Anthony! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit! I will be sure to share the kind words with Tim. Take care. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Stephen's profile image
Stephen 
8 years ago

Checkeredflag My reccomendation has nothing to do with my most recent visit to service. Daniel was very accomodatibg & helpful. Its too complicated to type here. 

Business response:

Thank you for taking the time to provide this feedback Stephen. Our customers are our greatest asset and we value your business. Please don't hesitate to call us if you have any other questions or concerns. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Gretchen's profile image
Gretchen 
8 years ago

Great experience Everyone was very friendly and upfront about all of the costs. And the shuttle service was very exceptional. Not only is it a great service but the drivers were very kind. 

Business response:

Thank you for sharing your feedback Gretchen! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Thelma's profile image
Thelma 
8 years ago

Great service Joseph. Hawthorne was very knowledgeable about my car and its upkeep . He. brings comfort with positive statements. Keep up the g ¿d work. 

Business response:

Hi Thelma! Thank you for this great review! Joseph is truly an exceptional employee and we appreciate him for giving you a great experience. We can't wait to see you again soon. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 5,557 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.