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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Service response Super fast, friendly professional Service writer. As expected, and as usual!! Joseph Hawthorne is a collectors item and a star.
Business response:
Shirley, it's great to know that Joseph provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great as usual Just did an oil change, did good as they usually do for me, also finally provided me a 7 series as a loaner car which was pleasant
Business response:
It is wonderful to hear that our staff at Checkered Flag was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great Service from representative The promt service and detail visit discussions from my representative Joseph.He always go above and beyond to make sure I am happy from making my appointment to the end of my visit it is always a great experience.
Business response:
Rhonda, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with Joseph, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Mini Service The service manager communicates well. Made us comfortable. Felt confident that car would be taken care of well and safe to drive. Female sales manager not SO comfortable. Deters me from wanting to purchase another mini...
Business response:
Thank you for your outstanding rating about our service department William. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service How accommodating and flexible Ken was with me. I called the day before and he told me to bring my car in and they would look at it. I got it back in two days.
Business response:
Robert, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don't hesitate to reach out to us for anything else. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service Courteous. Professional. Excellent communication!! Very thorough when going over potential repairs. One of the best service departments I’ve ever seen!!!
Business response:
Richard, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great customer service You take good care of me. Everything is easy to do...just drive in and hand over the keys. Work was done on time. My car was nice and clean when I got it back. Who could ask for more?
Business response:
Teresa, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don't hesitate to reach out to us for anything else. Thank you for choosing Checkered Flag's Service Department. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Professional and caring service Dept The person who checked us in was very nice and professional. I felt my car was in excellent hands. The person who worked in my car was also professional and called us to give us updates on our car. Our car was ready on time.
Business response:
Selina, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Espert Service Truly cared about my needs and went above and beyond on my satisfaction expectations. Repaired warranty covered items and advised me properly of non-warranty covered item procedures.
Business response:
Jose, thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.