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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Great service! Appreciate the courtesy and professionalism of the staff, very accommodating. Kudos to Mike, my tech; sincerely appreciated him taking care of me.
Business response:
Rochelle, thank you for leaving us your review! We are happy to hear that you were pleased with the service you received from Mike. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
great service my service advisor dan lilly is the best he make sure i get the best service done on my vehicles and he always keep his promise,my service advisor dan lilly is the best he make sure i get the best service done on my vehicles and he always keep his promise,my service advisor dan lilly is the best he make sure i get the best service done on my vehicles and he always keep his promise
Business response:
Thank you for writing about your visit with us Anthony! I am happy to hear that Dan was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service Always fast, clean, courteous and my advisor Dan Lilly makes sure everything is to the best before my car leaves.
Business response:
Tarsha, taking the time to leave this review means a lot to us. A positive experience is what we strive for every day and we appreciate you for noticing these efforts. We will be sure to share these kind words with Dan! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
facility is clean,costumer service is great they took care of my recall, help me out when I have questionabout my car,and fix the problem. after I pick up my car it was clean, I have no complain
Business response:
Enrique, thank you so much for the kind words and outstanding rating! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service with personal touch The professional way everyone performed and the personal touch Daniel provided while answering my questions. Well informed on all vehicle issues and able to fully explain all service actions.
Business response:
Allen, it's great to know that Daniel provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great Service My service agent, Dan Lily. Takes care of everything and keeps me informed. On time, great service and never over the estimate.
Business response:
Hi David and thanks for the great feedback! We're very happy that Dan was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great Service Everyone was so nice and very efficient. I got my car back very quickly and was communicated with every step of the way.
Business response:
Steve, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don't hesitate to reach out to us for anything else. Thank you for choosing Checkered Flag BMW MINI's Service Department. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service My service advisor (Ashley Hunt) always takes care of us and our vehicles when we bring them in for service.
Business response:
Thank you for the wonderful review Christopher! It is great to know that Ashley's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service Service appointment is handled professionally and efficiently. I worked with service advisor Dan Lilly in many occasions and he has been outstanding every time.
Business response:
Hector, thank you for the awesome feedback! You're right, Dan is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We look forward to working with you again! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.