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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
SERVICE WITH A SMILE.EVERYONE IS HELPFULL I have purchased a BMW FROM CHECKERED FLAG PREVIOUSLY AND I WAS IMPRESSED ON BOTH OCCASIONS BY THE CORTISY,FROM ALL IN THIS DEALERSHIP. THEEXPERIENCE DEMONSTRATED TO ME THAT BMW AND CHECKERED FLAG KNOW HOW TO RUN A DEALERSHIP.MY HAT IS OFF TO EVERYONE INVOLED WHO MAKE MY EXPERIENCE ENJOYABLE.
Business response:
Fred - thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership. Please remember that we're always here to assist you with any future auto needs! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Service Convenience and responsiveness. Once the vehicle was ready, it took 20 minutes to have it delivered and it was dirtier than when I brought it in.
Business response:
We would like to thank you for sharing this review Donald. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Excellent Service Excellent service from the Advisor, kept me up to date on progress. And found things that needed to be done, so was very thorough!
Business response:
George, thank you so much for taking the time to share your feedback with us!We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Excellent service Everything was well really enjoyed the service staff was very polite clean Place very friendly / people will always bring my car there
Business response:
Thomas - Thanks for giving us the opportunity to service your car. I am happy to hear that everything went well for you. Drive safely. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Excellent service! Dan Lilly was extremely helpful and provided the best level of customer service possible. I had an upcoming 3000-mile cross-country trip and was very apprehensive about the effect if would have on my vehicle. However, Dan gave me expert advice on what to expect, as well as great recommendations for servicing milestones. Will miss working with him now that I am on the west coast. Please keep up the great work!
Business response:
Michael - Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Dan was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great Service I was kept abreast of what was going on with my car and the time the service would be complete. The service agent was very helpful
Business response:
Tanya - Thanks for your awesome review. We take pride in our customer service and always make sure our customers know everything that is going on! Please let us know if there's anything else we can do for you. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great customer service My associate was very pleasant and went over everything in detail. The checkout process was fast. My car was cleaned when it was returned to me.
Business response:
Maryann - Thanks for giving us the opportunity to service your car. I am happy to hear that everything went well for you. Drive safely. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service Great customer service by my advisor Dan Lilly. He is the greatest and always makes me feel like I am his number 1 customer
Business response:
Demetrice - Thank you for the feedback! I am happy to hear that Dan was able to provide you with the outstanding customer service we strive to deliver to each of our guests. Feel free to call us with any questions or concerns. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service Having the car ready when promised 2.The excellent service performed 3.inspecting the car and letting me know if anything else needs to be done
Business response:
Helen - Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing excellent service. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.