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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Service Really enjoy having Ashley as our service lady!!! Ashley is super nice and informing. Went above to even scrub bugs off the front as I just had washed so I opted out of the wash after service...She kept me updated through out the process as I was there for a oil change that took way longer than I was told or expected. But I was understanding as things do get behind.
Business response:
Paul - Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - 757-490-1111 Ext. 2210
Great Experience! Being treated like a valued customer. I felt like Ashley Hunt and Scott Weseleskey went above and beyond to help me. Ashley was engaging and provided an experience that felt personal. Thank you!
Business response:
Mark, we really appreciate you taking the time to leave a review about your experience. We're glad to hear that Ashley and Scott went above and beyond to help out with your vehicle needs. Thank you again for your business. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - 757-490-1111 Ext. 2210
Great service Great respect for customer, and the agent was very good in explaining what my car issues were. The service was excellent!
Business response:
Hi Kelelu and thanks for the positive feedback. We are driven to offer great customer care and we strive to provide the best service experience. We hope to see you again soon! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - 757-490-1111 Ext. 2210
Shocking delay I did not have an appointment but Daniel was able to work me in over a couple of days. This was important because my car was needing a state inspection and some work in the horn.
Business response:
Gary - I am very happy we were able to accommodate your vehicle! I will be sure to share your feedback with Daniel. Please let us know if we can ever help you in the future. Take care! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - 757-490-1111 Ext. 2210
Great customer service The Service writer "Mike" went over and beyond to help me. I did not have an appointment; however, my front head lights were not working. He squeezed me in and got them fixed!
Business response:
Kim - Thank you for leaving us this great review! We are glad Mike could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - 757-490-1111 Ext. 2210
great service Joe was excellent in the service he provided and ensured all of the immediate needs of the car were taken care of.
Business response:
Janice - Thank you so much for your review! We really appreciate your business and are so happy that Joe could provide excellent service to you and your vehicle. We look forward to serving you again! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - 757-490-1111 Ext. 2210
Great service Quick ...courteous ...clean...and professional...plus they cleaned the entire car!!! Much more service than I expected...would highly recommend them to anyone
Business response:
David, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Checkered Flag BMW MINI. If there is anything more that we can do please come back and see us again. Take care! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - 757-490-1111 Ext. 2210
T. Rodgers The customer services was outstanding and Lisa the sale's person was very professional and was very helpful. I highly would recommend BMW Checkered flag to anybody also would say the sale mangers was awesome and very fast getting back to me and answering all questions. Thank you, BMW Checkered Flag on a job well done.
Business response:
Tarris - Thank you for this review and recommendation! I am happy to hear that Lisa and the team were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - 757-490-1111 Ext. 2210
Excellent Service The service technician Ashley Hunt is your secret weapon. It's one thing to get good or even great service once, twice, maybe three times. I have been bringing my vehicle to Checkered Flag BMW for over 1.5 years and Ms.Hunt has exceeded expectations, every single time. Excellent service on a continious basis is a home run!
Business response:
Rhonda - Thank you for the fabulous review! It is great to know that Ashley's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - 757-490-1111 Ext. 2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.