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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Great service! Excellent customer service. The staff are prompt in calling with appointments and ensuring you get in for your appointment on your schedule.
Business response:
Thank you for the kudos, Timothy. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - 757-490-1111 Ext. 2210
Awesome Service and Support Daniel and Frank are always very helpful and accommodating. They explain what has been done and always give very informative a nswers to my questions. And as always we have awesome Mnin conversation that cover the gamut.
Business response:
Thank you so much for the nice review, Kenneth! We really appreciate this feedback and I'll be certain to share your compliments to Daniel, Frank and to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. If you have any questions about the work that was done please feel free to contact us. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - 757-490-1111 Ext. 2210
Bmw checkered flag va beach va Service advisor was very pleasant and helpful. Receptionist was pleasant and attentive. Facility was very clean. My experience was good overall!
Business response:
Hi Michelle, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Please feel free to visit us again if you have any further needs. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - 757-490-1111 Ext. 2210
Great service Joe has been very accommodating to my issues. He made sure I was well taken care of and that the tech was understanding of my issue.
Business response:
Thank you for this great review, Terence! We can't tell you enough how much we appreciate Joe and our service team. They do a fantastic job and we are very happy that they were there to take care of you! We are driven to offer great customer care and we strive to provide the best service experience. It was a pleasure to assist you and please let us know when we can do so again! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - 757-490-1111 Ext. 2210
Best Car Buying Experience Ever My wife and I had already made a deal to buy a car from another dealer/franchise We decided to go to lunch and during that time we decided to visit Checkered Flag BMW before making a final decision. Long story short, it turned out to be the best decision we have made in a long time. I had previously had an email conversation with Dennis Grant so I asked for him. Dennis is a great salesman, informative, responsive and diligent as well as just a good down to earth person 757-490-1111 extension 2... read more
Business response:
Thank you very much for leaving us this fantastic review! Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. Congratulations on the new BMW 328i! Dennis, Jimmy, Scott and Argo will be glad to know that they were a positive influence for you during your visit here at Checkered Flag BMW Mini. Until we have the opportunity to work with you and your wife again, take care! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - 757-490-1111 Ext. 2210
Excellent service It was hands done the best buying experience I have ever had. The staff was courteous, efficient and just enjoyable.
Business response:
Robert, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It's quite an accomplishment to hear we were able to provide you with the best car-buying experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - 757-490-1111 Ext. 2210
Always an awesome experience Dan Lilly is a superb representative of BMW. And the entire team at Checkered Flag always goes out of their way to assist!
Business response:
Charles, thank you so much for your kind words about our dealership and Dan! We are very pleased to hear about your positive experience and you are welcome back anytime! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - 757-490-1111 Ext. 2210
Excellent service The technicians were courteous, responsiveness and attentive. From the time the vehicle was towed to the dealership to pickup I was guided through the repair process with continuous updates so I could make informed decisions about the repairs.
Business response:
Russell, thank you for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! We are driven to offer great customer care and we strive to provide the best service experience. It was a pleasure to assist you and please let us know when we can do so again! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - 757-490-1111 Ext. 2210
Great Service Situation was resolved and will for certain recommend Service to all friends that currently own or possibility looking To purchase a mini
Business response:
Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - 757-490-1111 Ext. 2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.