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BMW
- Automotive
- Watertown, CT
About this business
Location details
699 Straits Tpke, Watertown, CT, 06795, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Brad was our sales consultant. He was great with keeping contact with us about our purchase. The whole staff at Hoffman BMW was very helpful throughout the whole process. When going to pick up the car, Brad went over everything about the car and made sure we felt comfortable leaving the dealership. The finance department was also very helpful. Overall it was a great experience buying our car at BMW of Watertown.
Business response:
Hello parks623, Thank you for choosing Hoffman BMW of Watertown and congratulations on the purchase of your new vehicle! We are happy to hear that Brad and the team were helpful and fully explained all of the details so that you had an overall great experience. Our staff is dedicated to ensuring you have an excellent experience as well as keeping your vehicle running beautifully for the years ahead. Let us know any time you have questions or service needs. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffm... read more
We purchased a BMW 535i this week and we could not have asked for a better experience. Found the dealership, BMW of Watertown, while looking for cars online. Dennis Smith, the client advisor we worked with, offered us a fair price up front and made the buying process completely hassle free. Everyone at the dealership was kind, professional and courteous. We will definitely come back to the dealership for our next car and will recommend the place to our family and friends!
Business response:
Hello ckurian, Thank you for choosing Hoffman BMW of Watertown and congratulations on the purchase of your new 535i. We appreciate your feedback about working with Dennis and our team. We are here for you any time you need us and we're committed to providing an exceptional experience at every visit. Thanks for the recomendation and we will see you when your BMW is in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
Service manager was quick to keep me informed about repairs by telephone as well as email. He identified unknown problems and repaired them at reasonable cost. Very satisfied.
Business response:
Hello TALOSCO, Thank you for trusting Hoffman BMW of Watertown for your vehicle service needs. We are pleased to read that Howie was quick to keep you up to date about the repairs to your vehicle, as well as identified any unknown problems and addressed them. We appreciate you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven... read more
Thanks for getting me the discount on the oil change and taking the service on short notice. Very Polite and informational visit with quick turn around.
Business response:
Hi PLASRAD, Thank you for trusting Hoffman BMW of Watertown for your vehicle service needs. We are happy to hear that our team was polite, informational, and got you in and out in a prompt manner on short notice. We value what our customers have to say and our team is committed to ensure your vehicle is running safely and efficiently. We look forward to your next visit! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
I would like to say during my research for a vehicle, and through the purchasing process of the vehicle, my experience with Watertown BMW was awesome. Everyone was very friendly. My sales person never made me feel pressured to buy, and he took a lot of time to answer my questions, and help me understand all my options.
Business response:
Hi TLmT7356, Thank you for choosing Hoffman BMW of Watertown and congratulations on the purchase of your new vehicle! We are happy to hear that our team was friendly, never made you feel pressured and took the time to answer all your questions and understand your options. Our staff is dedicated to ensuring you have an excellent experience as well as keeping your vehicle running beautifully for the years ahead. Let us know any time you have questions or service needs. Kind regards, Alison Gilbert, Reputation Management Specia... read more
Excellent service. Very transparent as to the cost and the timing of the repairs. Liz Lafond did a great job keeping in touch with me.
Business response:
Hello JELKOURY, Thank you for trusting Hoffman BMW of Watertown for your vehicle service needs. We are pleased to read that Liz provided you with excellent service as well as kept you up to date every step of the way. Any time you have maintenance needs or questions please feel free to give Liz or any of our service advisors a call. We look forward to your next visit! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
BMW Watertown the BEST!!!!! To Infinity and BEYOND!!!! BMW Watertown, friendly, efficient, clean, very helpful!!! Everyone happy!!! So important!!! GO BMW Watertown!!!! Fantastic, wonderful, PHabulous, yes with a PH!!!!
Business response:
Hi MUNKENHEAD, Thank you for trusting Hoffman BMW of Watertown for your vehicle service needs. We are pleased to read that our team was friendly, efficient, clean, and Helpful to you during your most recent visit! We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit! See you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
They did excellent job on my car, and i receive my car clean ! Im very happy with the dealer, and Brad is an excellent person, give a lot of attention !
Business response:
Hi NILBERTOALMEIDA, Thank you for trusting Hoffman BMW of Watertown for your vehicle service needs. We are pleased to read that Brad provided you with attention to detail during the sale and that our service team addressed the air bag recall for you as well! We value you as our customer and we are dedicated to ensuring that your new vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by T... read more
Howard Hafford was great. He kept me informed of every step of the service keeping me informed of any issues. Car was kept over the weekend and I was informed of the reasons. Great follow up!
Business response:
Hello BOBMARGES, Thank you for trusting Hoffman BMW of Watertown for your vehicle service needs. We are happy to read that Howie kept you informed every step of the way and up to date on any issues. We appreciate you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.4 star rating with 2,055 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:00 a.m.