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BMW

4.4

About this business

Location details

699 Straits Tpke, Watertown, CT, 06795, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:30 p.m.
Tue8:00 a.m. to 7:30 p.m.
Wed8:00 a.m. to 7:30 p.m.
Thu8:00 a.m. to 7:30 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.42,055 reviews
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MARYKRUGER's profile image
MARYKRUGER 
8 years ago

I'm very happy with the service, our service advisor was top notch. She communicated everything that was happening and was very available for questions. My car is running very well. And it was returned in optimal condition. 

MVACC's profile image
MVACC 
8 years ago

Had a great visit to Hoffman BMW service department. Eric in service was extremely helpful. He was also able to schedule me for a loaner which was very helpful. 

JAL's profile image
JAL 
8 years ago

I did not purchase my BMW from Watertown BMW but when scheduling/receiving service I was treated not only like a long time client but family. 

PistolPete708's profile image
PistolPete708 
8 years ago

Very friendly and knowledgeable staff. Always a pleasure doing business with the service team at BMW of Watertown. Thanks for making my vehicle safe and reliable every time! 

TASSHETON's profile image
TASSHETON 
8 years ago

Everything taken care of. Something that was not fixed on my last visit was taken care of this time thanks to Elizabeth following through and getting it done. 

alvolpe's profile image
alvolpe 
8 years ago

Great service advisor. Excellent estimate of repair time. Very happy The waiting room was very clean and comfortable. The fact that snakes and coffee were available was a plus 

DIEGUARD's profile image
DIEGUARD 
8 years ago

From the time I contacted Liz to getting back in my car they were very courteous, efficient and extremely service orientated. They understand the word "Service" here and do and exceptional job with it. Being in the a service business I can tell you that these people know how to do it! 

BSPAT7's profile image
BSPAT7 
8 years ago

Great experience. No problems. Love the text reminder before the appointment. Service person very friendly. Timely service. Love having a loaner. Thank you very much. 

Kelly T's profile image
Kelly T 
8 years ago

My first experience with Watertown BMW since buying my car. On-line appointment setting was convenient. Staff was very friendly and service was completed In the estimated completion time. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.4 star rating with 2,055 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 8:00 a.m.