BMW's cover image
Claimed

This profile has been claimed by the business owner or representative.

BMW

4.4

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

699 Straits Tpke, Watertown, CT, 06795, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 7:30 p.m.
Tue8:00 a.m. to 7:30 p.m.
Wed8:00 a.m. to 7:30 p.m.
Thu8:00 a.m. to 7:30 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.42,055 reviews
Select a rating
JSANCHEZ1556's profile image
JSANCHEZ1556 
8 years ago

Dennis is awesome to deal with. Our whole experience was great. His courtesy, kindness and gentle treatment really helped to close this transaction, we greatly appreciate all his help. 

LAWRENCEVACCARELLA's profile image
LAWRENCEVACCARELLA 
8 years ago

The reason for another review of excellent is simple. BMW of Watertown never fails to EARN that rating. I called with an issue on my X5 and delt with Rich one of the service advisors. Ive worked with him on several occasions and as always he is the perfect combination of friendly as well as professional. He ran my VIN and told me there was also a " service bulletin" on my car. Both issues were taken care of and taken care of exactly when promised! My vehicle was cleaned inside and out and I was on my way. Thanks again guys! ... read more

GStellon's profile image
8 years ago

Dealer order and painted the part, had my car in for about 45 minutes. They were professional and quick. The quality of the work was great. They will be getting more of my business. 

WF33's profile image
8 years ago

Walter is the best service manager on the east coast hands down. There is a high probability that he is the best service manager in North America. 

CSURMANEK's profile image
CSURMANEK 
8 years ago

We gave overall rating because all the service department is friendly and we are greeted by them as soon as we were at the door. Liz took care of us with our brake service and we were pleased when we picked up our car. It was explained to us by Liz what was done to our car and my concern about the battery. Thank you Liz for making our car service a good experience!!!!! Charlotte and Richard Surmanek 

FinallyGG's profile image
FinallyGG 
8 years ago

I experienced some bumps in the repair process and then Walter Modeen step in and corrected every issue that I had. Walter truly went above and beyond, he kept me informed every step of the way. I am truly a very satisfied costumer. 

anonymous's profile image
anonymous 
8 years ago

Eric was courteous and accommodating. Friendly greeting, loaner car given (although had to go to Enterprise - not Eric's fault), drop off and pick up quick & easy. 

TERRYRACKI's profile image
TERRYRACKI 
8 years ago

My car was in for service for an unusual repair. He made sure the car was in and out as soon as possible. Richard and Hoffman BMW were very helpful in keeping the cost fair. This is a great dealership to do business with. The whole staff was friendly and helpful. Thanks, Gene Racki 

kenneth_q_bushka's profile image
kenneth_q_bushka 
8 years ago

The car and myself were well taken care of. Very prompt service. Good service, timely courteous, and helpful employees. I will return as need be. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.4 star rating with 2,055 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.