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BMW
- Automotive
- Watertown, CT
About this business
Location details
699 Straits Tpke, Watertown, CT, 06795, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Be it the loan eligibility, be it the pricing or be it the quality... Every impossible was made possible. Thanks a ton to Dennis & Charles
Business response:
Hello naveen_x, Thank you for choosing Hoffman BMW of Watertown and congratulations on the purchase of your new vehicle! We are pleased to read that Charles and Dennis were able to get you the vehicle you wanted in your price range. We value you as our customer and are dedicated to ensuring an exceptional experience at every visit so please let us know anytime you have any further questions or concerns. See you when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist. Hoffman Auto Group. Dr... read more
Always calls back , works with me really well. Ownimg a few BMWs he gets me the best service and price than other dealers in the area.
Business response:
Hello Frank, Thank you for choosing Hoffman BMW of Watertown for your vehicle service needs. We are pleased to read that Richard and the team work with you to get the best service for the best price and always provides you with a follow up. We are dedicated to ensuring your vehicle is running safely and efficiently for the years ahead. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
Excellent I would recommend to a friend. I don't know why they force you to use 25 words when I already said what I had to say!!!!
Business response:
Hi MUNYDESK, Thank you for choosing Hoffman BMW of Watertown and congratulations on your recent purchase. We are happy to read that our team was able to provide you with a 5 star experience. Thank you for your recommendation and we look forward to seeing you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
Eric is great-honest, friendly, kept in contact throughtou the day with my service progress. Definitely recommend him as a service rep to other BMW owners I know, and I know quite a fee
Business response:
Hi Melissa, Thank you for choosing Hoffman BMW of Watertown for your vehicle service needs. We are pleased to hear that Eric and our team were friendly, honest, and kept you up to date on the progress of your vehicle throughout the whole process. Thank you for your recommendation and we look forward to seeing you again next time! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
The service did eventually repair all issues with my car as they were identified.I assume i am ok for awqhile now but i will go back for service.
Business response:
Hi LARRYPALIN, Thank you for trusting Hoffman BMW of Watertown for your vehicle service needs. We are pleased to hear that our team was able to repair all of the issues with your vehicle. We value you as our customer and are dedicated to ensuring your vehicle is running safely and efficiently. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
Can't say enough good thinks about my experience purchasing my first BMW at BMW of Watertown. Geoff was outstanding answering all my questions during the purchasing process. Charlie and Joe made sure I knew everything about the car and all options before I drove off at delivery. Also they assured me if I have any questions about anything with the vehicle to call or come in and they will answer them. They do a outstanding job great purchasing experience.
Business response:
Hello TImT7356, Thank you for choosing Hoffman BMW of Watertown and congratulations on your recent purchase. We are pleased to read that Geoff answered all your questions and Charlie and Joe fully explained all your vehicle’s features and options before delivery. We value you as our customer and are dedicated to providing an exceptional experience at every visit. See you when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
Best BMW service center around. Rick was very helpful! Wouldn't trust anyone else with my BMW. Service is always great never disappointed. Thank you !
Business response:
Hello borgesaugie, Thank you for trusting Hoffman BMW of Watertown for your vehicle service needs. We are pleased to read that Rick and the team were very helpful and that our service has never disappointed! We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
This dealership provides high quality customer service and very professional during the course of car buying experience. Charlie and Jeff were great and made our first BMW ownership memorable. Joe provided the details on the mechanics of the car and helped me to get settled with gadgets and other technology. Well done!!
Business response:
Hi NuBimmer2016, Thank you for choosing Hoffman BMW of Watertown and congratulations on your recent purchase! We are pleased to hear that Charlie and Jeff made your first BMW purchase memorable, and that Joe explained all the features and details of the vehicle. We value you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
Best BMW service center around. Walter Rick Elisabeth and eric are very helpful! Wouldn't trust anyone else with my m3.. Thank you ! Nobody else could fix the problem but they went above and beyond
Business response:
Hello PFLONGO, Thank you for choosing Hoffman BMW of Watertown for your vehicle service needs. We are happy to hear that Walter, Rick, Elisabeth, Eric and the team are very helpful and that they were able to address the concern you had with your M3. We are here for you anytime you need us and are dedicated to ensuring your vehicle is running safely and efficiently. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.4 star rating with 2,055 reviews.
When is BMW open?
BMW is closed now. It will open at 8:00 a.m.