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BMW

4.4

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

699 Straits Tpke, Watertown, CT, 06795, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:30 p.m.
Tue8:00 a.m. to 7:30 p.m.
Wed8:00 a.m. to 7:30 p.m.
Thu8:00 a.m. to 7:30 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.42,055 reviews
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kdunphy213's profile image
kdunphy213 
8 years ago

Called about the engine light. told not to worry unless it starts flashing. Liz LaFond was terrific. She got me in for an early appoint at 7:30. and a shuttle. In work earlier than usual. Driver was profesional and courteous. Forgot his name but he was new to the area, came from BMW Bridgeport. Car was ready and washed by end of day. Both items fixed to satisfaction and both we covered under warranty. Liz followed up the next day or so. Great experience. 

MSBLANCO's profile image
8 years ago

Great experience with the entire team from greeting thru service. Excellent communication throughout the entire process. Liz Lafond was extremely helpful and made sure everything was handled to my satisfaction. I would recommend this team to anyone in the area 

carlalarocque's profile image
carlalarocque 
8 years ago

Great experience from the beginning to day of picking up our new BMW. The process was very quick and easy. Dennis Smith in sales was great from start to finish he provided us with what we were looking for without any issues. He was prompt, professional, and courteous. Charles Tuscano was a pleasure to deal with too. 

jadrummer's profile image
jadrummer 
8 years ago

Considering what kind of and the cost to maintain it, I found it to be reasonable Vey helpful and professional and would be back for farther work when needed 

yshahar's profile image
8 years ago

The service was done in a timely manner. The car was cleaned and ready when I arrived to pick it up. The service tech identified other items that needed attention. 

JSTiles705's profile image
JSTiles705 
8 years ago

Probably the only service center I do not dread going to. Always friendly and very helpful. Elizabeth is a real pleasure to deal with, goes out of her way! 

WendyandJerry's profile image
WendyandJerry 
8 years ago

Every aspect of new car purchase was perfect. Dennis Smith was excellent to work with. Great instruction on new car by Joe. I'm sure that Customer Service will be a good experience as well. Definitely will recommend this dealer to friends and family. 

shhs1976's profile image
8 years ago

Hoffman has done a great job since taking over this dealership. The staff could not be more friendly and accommodating. Dennis Smith was excellent to work with. From the time we sat down and started to talk about what we wanted we knew that this was going to be a great experience. I can buy the same car anywhere so the thing that makes a difference is the service to the customer. Hoffman, Dennis Smith, Chales Tuscano and Joe Durante made me know that I made the right choice fir this purchase. I can't remember the name of the... read more

Anna's profile image
8 years ago

When we first went to the dealership we were there just to get my 535i xDrive appraised but we were also in the market for a new car, specifically the X5. Charles gave us a VERY REASONABLE price for the 535i. Fortunately we sold it on our own. Dennis sent us an e-mail thanking us for coming in. When I was finally ready to go over all the options he sat down with me and took his time building the car with me online. When it was time to send the car into production he called me to go over a few more details. It's very nice tha... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.4 star rating with 2,055 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.