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BMW
- Automotive
- Watertown, CT
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
699 Straits Tpke, Watertown, CT, 06795, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I just purchased my second BMW from Geoff at BMW of Watertown and I couldn't be happier. Geoff was extremely professional throughout the whole process and helped me get the exact car I wanted in a short period of time. This dealership offers top notch customer service from its salespeople and service department. Once again, I'm a very happy customer!
I've been in the market for another BMW for several months and visited several dealerships to do my diligence. When I came back to Watertown where I originally purchased my car, I was pleasantly surprised by the staffing changes the new owners have made. My salesman Chris was more of an assistant than a salesperson. He helped me with everything and even had Al come to my job to assist with paperwork. His other colleague Dennis was a great help as well when I came in and Chris wasn't available. If you are looking for exceptio... read more
From the moment I entered into the BMW Watertown dealership Brad Epstine came to my rescue! I originally stopped by just to test drive and had worked with another dealer in the past! Brad is the kind of guy you just trust and that's hard in car sales!! Brad got me the car I wanted for less money with more options! Is that possible, yes it is!! This is real!! BMW Hoffman has made it affordable for you!!
Eric took great care in the details. Kept in touch with me throughout the day.
I have been taking my cars here for years because of the efficiency and convenience of BMW in Watertown. The service took a little longer than expected, but that has never happened before. I was apprised of all additional costs and timing of service.
When in to fix a major problem - a defunct air bag module. Well, it's 11 years old, so guess something ought to break. Well, Eric rose to the need, got my replacement module ordered, squeeze me in for the replacement as soon as part arrived (in two days), and I was back on the road enjoying my X3.
Rich, Erik and John do a great job of manning the service department. Special thanks for John Ramos who always does such a fantastic job of communicating and being so service oriented. Under the previous owner, I had to wait weeks for service loaner. Under the Hoffman ownership the story has changed completely - minimal wait times and overall a very promising value proposition.
My 535 Xi was pulling to the right and was not corrected by a wheel alignment at Town Fair Tires. Town Fair told me that new struts were needed. I took the car to Watertown BMW and worked with Walter, the Service Manager. He suggested an alternative to new struts which was considerably less expensive that solved my problem. In the future I'll go to Watertown first.
Service was professionally done, convenient and on-time. Very pleased. Would recommend this dealership. Saturday service hours are a great asset. Parts department was helpful.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.4 star rating with 2,055 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.