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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Ian is awesome to work with from start to finish ...." Ian is awesome to work with from start to finish . Seamless experience. Well organized transaction. We love our new BMW. Thanks Ian and Otto’s
Business response:
Thank you for your kind words for the purchase experience delivered by Ian W. Enjoy the summer driving season and many thanks again for choosing Otto's BMW!
"Lauren was super helpful, pleasant, responsive and easy..." Lauren was super helpful, pleasant, responsive and easy to deal with! I would absolutely recommend her to friends and family in the market for a BMW!
Business response:
We are delighted to hear you enjoyed working with Lauren on your recent purchase. Many thanks for choosing Otto's BMW!
"We got lucky when we met Scott... he was very..." We got lucky when we met Scott... he was very knowledgeable & attentive !!! I would recommend him 100% to ftiends & family !!! Thanks To Scott for a positive experience!
Business response:
Thank you for recognizing the attentive and knowledgeable purchase experience provided by Scott and thanks again for choosing Otto's!
"Ian was such a pleasure to work with. He was attentive to..." Ian was such a pleasure to work with. He was attentive to our needs and informed us about every car we showed interest in. Ian was transparent about all concerns we had and even extended his services after our purchase. He was down to earth and showed genuine care in our best interest. Needless to say, he is very good at what he does and we greatly appreciated him!
Business response:
Thank you for your wonderful compliments for the purchase experience delivered by Ian W. We are thrilled to hear you were so pleased. Many thanks again from all of us here at Otto's BMW!
"Absolutely hands-down finest sales experience ever...." Absolutely hands-down finest sales experience ever. Everything was delivered on time and as expected. Scott made sure all was ready at the time of our appointment.
Business response:
We know your time is valuable. We're delighted to hear Scott delivered the efficient delivery that suited you best. Many thanks for choosing Otto's BMW!
"Brian goes above & beyond to make sure the whole process..." Brian goes above & beyond to make sure the whole process of buying a car is easy and fair. He makes sure you are satisfied and will do whatever he can to make sure every expectation is met. If something is not quite right, he will see to it that it is fixed.
Business response:
Thank you for your wonderful compliments for the assistance provided by Brian on your recent purchase. We're thrilled to hear you were so pleased the experience. Many thanks again for choosing Otto's!
"As a first-time BMW buyer I wasn't sure what to expect..." As a first-time BMW buyer I wasn't sure what to expect and happy to report it was a great experience. Lauren was friendly, professional, and accommodating. Buying a new car can be stressful and she ensured I was comfortable with the deal and never felt pressured. Looking forward to returning to Otto's and the opportunity to work with Lauren in the future.
Business response:
We're delighted to hear Lauren delivered the professional and accommodating experience we always strive for. Wishing you a warm welcome to the Otto's BMW family!
"Scot made the process seamless and we were in and out in..." Scot made the process seamless and we were in and out in minutes ... no press sue and was SUPER informative for my wife who isn’t so tech friendly ! Awsome job
Business response:
We are so pleased to hear Scott delivered the efficient and informative purchase experience that met your needs so well. Thank you for choosing Otto's BMW!
"Lauren had the car ready to test drive at the front door..." Lauren had the car ready to test drive at the front door on a rainy night and was waiting for us after we called to see if it was still available. Then she had most of the sales paperwork done before we arrived the day we bought it! She made sure we were fully satisfied and continues to stay in touch to ensure we're still happy. So friendly and helpful at every step!
Business response:
Thank you for your recognition of the purchase experience facilitated by Lauren for your recent purchase. Your satisfaction before, during and after the sale is our goal for you and key to our mutual long term success. Many thanks for choosing Otto's BMW!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.