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BMW

4.8

About this business

Location details

1275 Wilmington Pike, West Chester, PA, 19382, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.82,194 reviews
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Josh 
6 years ago

"Excellent service, highly recommended " First time purchasing a BMW and my wife and I could not be more pleased. Truly the ultimate driving machine. Our experience at Ottos was great and receives our highest recommendation. Scott provided the highest level of professionalism and made our experience simple and smooth. 

Business response:

Thank you for you wonderful compliments for the purchase experience delivered by Scott and welcome to the Otto's BMW family. 

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prow412 
6 years ago

"Outstanding experience with Heath Cameron" Just purchased my 5th BMW from Heath. He is an incredible Sales Professional and I’ve had the pleasure of doing business with him for over 10 years now. He is professional, courteous,and smart and I wouldn’t buy a BMW from anyone else. Otto’s is very lucky to have him representing the BMW brand. He is second to none. 

Business response:

Thank you for your wonderful endorsement of the service you have received from Heath over the last 10 years. We are very proud of Heath and all of our professional sales team members. Thanks again for choosing Otto's BMW. 

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Dt2019 
6 years ago

"BMW purchase " First class experience with my Otto’s team: Heath Cameron, Wilmer Rodriguez and Marissa Lamparelli. Entire process was professional with great respect for our time. I especially enjoyed the new “delivery room” to inspect the vehicle and receive a tutorial on my fantastic automobile. Thanks again! 

Business response:

Thank you for recognizing Heath, Wilmer and Marissa and their efforts on you behalf. We're delighted to hear your enjoyed the special delivery room and tutorial. We want you to enjoy all your BMW has offer. 

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ogupta 
6 years ago

"Scott was awesome!" Scott was incredibly easy to deal with. Worked very hard to help facilitate the purchase especially with my busy schedule. I would highly recommend a visit to any prospective buyer. 

Business response:

We're happy to hear Scott was able to pull all the details together for an efficient purchase experience. Thank you for choosing Otto's. 

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Sand0717 
6 years ago

"What a car buying experience should be... " I actually ENJOYED buying a car at Otto’s. Ian Welsh was the consummate professional - knowledgeable about the vehicle, up front regarding the price, and willing to answer ALL my questions. I recommend Otto’s and Ian to anyone considering a BMW. 

Business response:

Outstanding! We are delighted to hear Ian W delivered the enjoyable experience that purchasing a BMW should be. Thank you for choosing Otto's! 

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mg48 
6 years ago

"Excellent " Raheem was very knowledgeable and helpful. Definitely worth meeting with to assist you with your car. I would certainly go back and work with him again. 

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Happy 
6 years ago

"Changing the Unpleasant to Pleasant!" This is my second vehicle from Otto's and first experience with Scott Gately. While purchasing a car can often be unpleasant, dealing with Scott was terrific from order to delivery. He was professional and responsive and ended up making the experience positive, fun and pleasant. Thanks Otto's and thank you Scott! 

Business response:

Making your purchase experience a positive one is our goal every day. Great to hear Scott was able to make it so for you. Thanks again for choosing Otto's. 

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Catherine 
6 years ago

"Impressed with Ottos" This is my 3rd BMW and my 2nd from Ottos. I am very impressed with Ian Martin and his handling of the purchase of my new car. Very personable and knowledgeable of the whole process. He works quickly and efficiently and always kept in touch with me throughout the whole process and building of my car. Also when I picked up my car it had its own room and note for me to see. Loved the whole experience. 

Business response:

Outstanding! Thank you for your complimentary words for the experience crafted for you by Ian M. We're delighted to hear you were so pleased. 

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Brutus 
6 years ago

"Great Sales & Service" Just bought my fifth BMW from Otto's, the last two from Justice Mogano. His approach is very natural and he is very thorough - I would (and do) recommend him to anyone. Also worked with Raheem for help with the new technology and with Frank in Service over the years. A very trustworthy and knowledgeable team. 

Business response:

Thank you for your longtime confidence in Otto's BMW. We're pleased to hear Justice, Raheem and Frank have assisted you so effectively. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 2,194 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.