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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Awesome experience!" From the moment one walks into Otto’s BMW it feels like entering an old friend’s home. Everyone is welcoming and genuinely interested in helping you have a wonderful experience. From the test drive to the people in the business office the experience was professional and geared towards the ultimate customer experience. My salesperson Scott was friendly, professional AND he listened to what I had to say!!! Highly recommend!!! Kim
Business response:
Outstanding! We're happy to hear Scott and our team delivered on the experience we strive for every day. Enjoy the spring driving season.
"Excellent Experience!" I purchased a certified pre-owned 5-series through Otto's. They had a great selection of vehicles to choose from. Everyone that we interacted with was a true professional. Our sales person, Justice, was fantastic. Excellent product knowledge and not pushy at all. The buying process was smooth and quite fast compared to my past car-buying experiences. Highly recommend!
Business response:
Outstanding to hear Justice was able to deliver the professional experience you can always expect here at Otto's. Enjoy the spring driving season in your 5 series!
"Great experience " Had the pleasure of working with Scott recently. Very informative and got me answers to my questions in a timely manner. During delivery, his knowledge of the product was stellar and the transaction was seamless. I would recommend Otto’s and Scott without reservation.
Business response:
That is our goal for you every time here at Otto's. Thank you for your terrific compliments for Scott in delivering a great experience!
"Great experience with new car pick-up " This is our third BMW purchased through Ottos. True to form, OTTOS, and especially Justice Mogano, provided seamless and carefree service. Not one hiccup. Justice delivered outstanding service, answered any and all questions I had in a very timely manner. I highly recommend OTTOS if you are interested in purchasing a BMW or a mini. And I strongly recommend that you seek out Justice specifically for your purchase. He will do right by you.
Business response:
Thank you for your wonderful endorsement of Justice and the Otto's BMW team. We are thrilled to hear your have been so pleased. Thanks again for choosing Otto's.
"Best car buying experience I’ve ever had" This was the best car buying experience I have ever had. Scott did a fantastic job of familiarizing us with the vehicle, showed extreme patience with us, no pressure, and gave us our deal in writing. We were very impressed that Scott handled everything ands did not have to run back and forth to a manager or finance person. We’re are truly pleased with all aspects handled by Scott.
Business response:
It is gratifying to hear Scott delivered smooth and easy purchase experience for you. Thank you for choosing Otto's BMW!
"Knowledgeable, friendly, great customer service." World class organization and facility. The sales process is beautifully designed and executed, and all the personnel at the dealership really seem to enjoy being there. That makes it fun and efficient for the buyer. And Ian Martin read us very well; he got us to the key points quickly and helped us make a decision without any confusion or wasted effort. I would definitely recommend Ian and Otto's BMW.
Business response:
Outstanding! Thank you for your recognition of the excellent service rendered by Ian M on your behalf and thank you again for choosing Otto's BMW.
"Great experience." Heath Cameron is superior. He helped me find the a great vehicle and made sure all maintenance options and warranties were in my best interest .
Business response:
Excellent! We're p[eased to hear Heath facilitated just the right purchase experience for you. Enjoy the spring driving season!
"Professional and Helpful" Salesman Ian Welsh was informative and courteous, without any nonsense sales pressure. He was also responsive and timely by email, which so few dealers are, even in 2019. A great experience.
Business response:
We're happy to hear Ian W has able to provide the timely and efficient experience that worked best for you. Thank you for choosing Otto's.
"Best buying experience ever!!! " My husband & I are a part of the BMW family thanks to Heath Cameron at Otto’s BMW West Chester. It was the best buying experience we have ever had when purchasing a vehicle. Heath was honest, personable, knowledgeable, and professional. I higly recommend Otto’s, and Heath!!!
Business response:
We're delighted to hear you enjoyed working with Heath! Thank you for the wonderful acknowledgment!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.