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BMW

4.8

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

1275 Wilmington Pike, West Chester, PA, 19382, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.82,194 reviews
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Kjarm's profile image
6 years ago

"Awesome experience!" From the moment one walks into Otto’s BMW it feels like entering an old friend’s home. Everyone is welcoming and genuinely interested in helping you have a wonderful experience. From the test drive to the people in the business office the experience was professional and geared towards the ultimate customer experience. My salesperson Scott was friendly, professional AND he listened to what I had to say!!! Highly recommend!!! Kim 

rstahr's profile image
6 years ago

"Excellent Experience!" I purchased a certified pre-owned 5-series through Otto's. They had a great selection of vehicles to choose from. Everyone that we interacted with was a true professional. Our sales person, Justice, was fantastic. Excellent product knowledge and not pushy at all. The buying process was smooth and quite fast compared to my past car-buying experiences. Highly recommend! 

Jeff M.'s profile image
6 years ago

"Great experience " Had the pleasure of working with Scott recently. Very informative and got me answers to my questions in a timely manner. During delivery, his knowledge of the product was stellar and the transaction was seamless. I would recommend Otto’s and Scott without reservation. 

Joe P's profile image
6 years ago

"Great experience with new car pick-up " This is our third BMW purchased through Ottos. True to form, OTTOS, and especially Justice Mogano, provided seamless and carefree service. Not one hiccup. Justice delivered outstanding service, answered any and all questions I had in a very timely manner. I highly recommend OTTOS if you are interested in purchasing a BMW or a mini. And I strongly recommend that you seek out Justice specifically for your purchase. He will do right by you. 

heddy2145's profile image
heddy2145 
6 years ago

"Best car buying experience I’ve ever had" This was the best car buying experience I have ever had. Scott did a fantastic job of familiarizing us with the vehicle, showed extreme patience with us, no pressure, and gave us our deal in writing. We were very impressed that Scott handled everything ands did not have to run back and forth to a manager or finance person. We’re are truly pleased with all aspects handled by Scott. 

HumanGene's profile image
HumanGene 
6 years ago

"Knowledgeable, friendly, great customer service." World class organization and facility. The sales process is beautifully designed and executed, and all the personnel at the dealership really seem to enjoy being there. That makes it fun and efficient for the buyer. And Ian Martin read us very well; he got us to the key points quickly and helped us make a decision without any confusion or wasted effort. I would definitely recommend Ian and Otto's BMW. 

Mh's profile image
6 years ago

"Great experience." Heath Cameron is superior. He helped me find the a great vehicle and made sure all maintenance options and warranties were in my best interest . 

HappyOwner's profile image
HappyOwner 
6 years ago

"Professional and Helpful" Salesman Ian Welsh was informative and courteous, without any nonsense sales pressure. He was also responsive and timely by email, which so few dealers are, even in 2019. A great experience. 

Rick & Michelle's profile image
Rick & Michelle 
6 years ago

"Best buying experience ever!!! " My husband & I are a part of the BMW family thanks to Heath Cameron at Otto’s BMW West Chester. It was the best buying experience we have ever had when purchasing a vehicle. Heath was honest, personable, knowledgeable, and professional. I higly recommend Otto’s, and Heath!!! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 2,194 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.