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Cavender's Boot City

4.2

About this business

Location details

8809 Burnet Rd, Austin, TX, 78757, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.2935 reviews
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Nicholas S.'s profile image
Nicholas S. 
rating
3 weeks ago

Andy was the best help was showing all different and even some they didn't have on stock on his cavenders app he's a Goodman 

Business response:

Hello, Nicholas. Nothing beats happy customers! Thanks for shopping with us—we’re glad you had a great visit. 

Delores L.'s profile image
Delores L. 
rating
3 months ago

Every time I go to Cavender's Boot City, the song, "I wanna be a cowgirl plays in my head." Since I was lucky enough to find one casual top I was looking for, why not try to find another item I have been seeking also, i.e., satin western shirt with the shirt pockets with ivory translucent snap buttons and sleeves that have fringe jetting out the bottom portion of the sleeve. I wanted the western shirt to scream I am the Delores version of Tammy Wynette, country girl diva and don't mess with me. First, let me say Cavender'... read more

Business response:

Hello, Delores. Thanks for the great review! We appreciate your business and look forward to your next visit. 

Tamie F.'s profile image
Tamie F. 
rating
5 months ago

I had a good experience with Janet today. Unfortunately, service fell flat when she went on lunch. Janet gave us so much great information and helped us choose the right boots for our feet. She talked just the right amount to be friendly and helpful. The selection at this location is slightly more limited than others in town. I kinda wish I had checked out the RR location. Prices were lower than I thought they would be. Definitely come here rather than going to some place on South Congress! 

Business response:

Hello, Tamie. Glad to have you as a customer! Thanks for trusting Cavender’s to outfit your Western lifestyle. 

Shannon G.'s profile image
Shannon G. 
rating
10 months ago

Oh WOW! What an amazing western store. So happy I stopped here first. I had a list of places I was going to shop at today for the perfect outfit, and man, this place did not disappoint. First I walked around the store to see and get a feel for everything. Then I walked back around and started grabbing clothes in my size. I also grabbed a pair of boots too. And I know I got a great price as I had already done some research on boots and prices. Really hard to find boots that I liked for under $250.00 Today I found boots way un... read more

Nin C.'s profile image
Nin C. 
rating
a year ago

The place was very clean and staff was really friendly. Amazing customer service. Manny was the staff member that helped my family out. He knew his hat shapes really well and seemed really passionate about his job. Will be coming back to this location again. 

North A.'s profile image
North A. 
rating
a year ago

Great selection but didn't have what I wanted asked about other locations and I was told I had to call them or go look myself they didn't offer the service to look at other location. 

Jace C.'s profile image
Jace C. 
rating
a year ago

A GOOD HAT IS AN INVESTMENT When you lay out hard earned cash for a hat you'll want to give it some personal flare. You'll want it shaped to showcase your personality by an experienced MASTER MILLINER or HATTER. INTRODUCING: TRAVIS the "Hatter." He grew up in his family's western hat business near College Station. Travis is an exceptional and experienced hatter and I highly recommend him to help you pick out and shape your next hat. If he wasn't a craftsman I wouldn't give him my stamp of approval and here's why I do. Q... read more

Dana S.'s profile image
Dana S. 
rating
a year ago

Needed to purchase a boot bag for my husband very last minute. He was leaving for the airport in an hour, and of course did not have the boot bag yet. They were so helpful in guiding me to the selection of boot bags and checking me out quickly. I found exactly what he needed for a very reasonable price! Everybody there seems so genuinely, helpful, someone uncommon these days - highly recommend! 

James J S.'s profile image
James J S. 
rating
a year ago

I went to Round Rock, Cavender's Boot City to buy a hat that was in my size. I was greeted by Holden. He was respectful and took his time to shape the hat He helped me with. He made sure I was happy with it. He knew I was wearing this for passing of a loved one. Unfortunately, the checkout girl was checking for a sensor. Not meaning to break the brim inner liner that made the hat a little uncomfortable to wear. Hey accidents happen. I lost the receipt. I called and spoke to Luke. He understood quite well what I was talking... read more

Frequently asked questions about Cavender's Boot City

How is Cavender's Boot City rated?

Cavender's Boot City has a 4.2 star rating with 935 reviews. 

When is Cavender's Boot City open?

Cavender's Boot City is closed now. It will open at 9:00 a.m.