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Cavender's Boot City

4.2

About this business

Location details

8809 Burnet Rd, Austin, TX, 78757, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.2941 reviews
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Kristen M.'s profile image
Kristen M. 
rating
11 years ago

The employees here are so kind and approachable. Their knowledge of the products they sell is impeccable. I shop here for every gift for my bf. This is an amazing location! 

T P.'s profile image
T P. 
rating
12 years ago

We live I NH and do not have a place that we can go to try on several pair of boots so we have ordered several (6) pair of boots through Cavenders. We did not love any of them so we returned them and ordered another 5 pair. We can not express how happy we are with Cavenders! The exchange occurred quickly and the refund for the original 6 was credited to our account within a couple of days! We highly recommend doing business with this company online. 

Janill C.'s profile image
Janill C. 
rating
12 years ago

Let me start by saying the manager Dillon was amazing to us! I bought my son his first pair of boots a few months ago (around $250) and they started to squeek lol. A veryyyy loud squeek! I called the store and spoke with Dillon and he said for us to bring them in. We did so and within a few minutes he told us to go and pickout another pair of boots that it must me the shank that's broke. I was so happy that I didn't have to pleade my case and beg for them to fix the boots! Thanks Dillion, we will continue to shop here and re... read more

Holly H.'s profile image
Holly H. 
rating
12 years ago

Who in the world is designing the clothes in this place. It doesn't feel nor look country but more like gothic! I like simple and stylish; not dark and weird! The boot selection could get expanded for females. 

Lisa M.'s profile image
Lisa M. 
rating
12 years ago

Excellent experience. Dillon was a fabulous help. I have a lot of trouble finding boots. I look for them all the time in stores, online and have trouble finding ones that fit because I have a wide foot and big calves. I have never had anyone tell me that they could stretch the boots to help make the fit. Years of shopping and no one ever mentioned this?!!!!! except for Dillon. I was able to work with Gary who does the stretching and he knew exactly what to do. I live in Illinois so I didn't have a lot of time as I was... read more

Ryan G.'s profile image
Ryan G. 
rating
12 years ago

I searched high and low throughout the city of Austin for some good quality western snap shirts when it finally dawned on me to check out an actual western store. I'm no cowboy, but I like their style. I stuck out pretty bad in the store wearing flip-flops, a golf cap and a Color Me Rad 5K t-shirt. I was delighted with the great selection of shirts and pants that actually were my size! I am 6'6" and there were many jeans there that were 36/36, a fairly difficult size to find normally. I wish prices weren't so high. I wan... read more

Erica G.'s profile image
Erica G. 
rating
13 years ago

I am very impressed with the service & selection @ Cavender's. I was prepared to walk out empty handed since I had never even tried on a pair of cowgirl boots before and had no idea what I was looking for. Luckily Chris was there & offered me some help. He explained the different types of boots & sole construction, helped me find the perfect fit (I kept going larger & he kept convincing me to go smaller) and told me how to care for them. Then he complimented me on my selection & for taking the time to find the right pair. (A... read more

Matthew C.'s profile image
Matthew C. 
rating
14 years ago

Great place - Excellent customer service! If you're looking for boots this is a MUST FIRST STOP! Also, be sure to ask for Chris, he'll make sure you buy the right pair. This was my first adventure in buying boots and Cavenders took care of me. Chris was very helpful in making sure I didn't buy crap boots and helped me stay within my budget. He actually spent the whole 1.5 hours with me while I tried on every pair of boot they had. Will definitely go there for my second pair! 

Amanda R.'s profile image
Amanda R. 
rating
14 years ago

Seriously, if you're looking for boots, this is without a doubt, the place to go. I must have tried on 25 pair before coming to the painful conclusion that try as I might, I will never be that girl. The super cute young man who works there, Eric, I think, was very helpful. He was almost cute enough to make me leave with $300 worth of boots I'll never wear. Thankfully my friend came to rescue me and force me to sleep on the idea before dropping the cash. Yeah, I'm not from Texas so though the boots are really beautiful, on m... read more

Frequently asked questions about Cavender's Boot City

How is Cavender's Boot City rated?

Cavender's Boot City has a 4.2 star rating with 941 reviews. 

When is Cavender's Boot City open?

Cavender's Boot City is open now. It will close at 9:00 p.m.