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8809 Burnet Rd, Austin, TX, 78757, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Went here today after being very disappointed with Allen's off South Congress due to their lack of customer service. Very impressed by the guy who helped us today, his name was Hunter and he came up to us almost immediately and asked if he needed help. He went back and forth through the store to help my fiancé with his decision on wedding boots, even mentioned deals he could get on them with an online survey, he even got a belt to match and got a discount on that too! Such a difference between some tourist attraction downtow... read more
Nice western store with lots to choose from but at a hefty price. They sale major western brands of clothing, hats, boots, and belts. This location is smaller than most. Marco the manager was nice and gave us a 10% discount as the register we were originally checking out at froze up so we had to switch registers.
We were greeted as soon as we entered the store. While we were looking for boots, an employee named Luke, asked if we needed help. He was very helpful and stayed with us until we were ready to check out. I appreciated his help while my son was trying on multiple pairs of boots. We bought a pair of boots and several pairs of jeans.
First time looking at women's cowboy boots. Super helpful staff willing to educate a newbie on the different styles and makers.
My favorite time be there the gentlemen helping me his name Marco was really helpful and was really open to talk he came over and helped me out with out hesitation and he was really helpful.
If you ever need a pair of boots, come here and ask for Marco. He knows what to look for and can guide you in the right direction to help find the perfect fitting boots that will look great. It's nice to find a place that carries high-quality merchandise with great customer service to boot!
My review is based mostly on the customer service. I had a woman named Kiki help me two different times I went in. She stayed with me the entire time and answered all of my questions. She helped me find a pair of boots and I'm very picky. My boots had to be stretched out because they were too tight. When I returned to pick up my boots Kiki was busy helping another customer. Another girl went into the back and got my boots. I explained I wasn't sure if they would fit and she handed me the boots and walked off. She never chec... read more
This wasn't my first visit to Cavender's; but after receiving a long-overdue tax refund, yesterday was a serious shopping expedition. For the longest time, I had my eye on, and my hopes up, for a pair of python-skin Western boots. They looked great on the Cavender's website; and they had the style and features that I wanted. I bookmarked that web page more than once. I called to inquire if my size was available in stock. I spoke with Wilson, who sounded knowledgeable and helpful. Although the size wasn't in stock, they had ... read more
Wilson recognized me when i entered and assisted me in a professional and courteous manner. Cowboy respect.
Cavender's Boot City has a 4.2 star rating with 950 reviews.
Cavender's Boot City is open now. It will close at 9:00 p.m.