Cavender's Boot City

Howard G. 

on Yelp

2 years ago

From the moment we arrived, the staff was very helpful and patient with us, as they explained the quality of the items I was purchasing. 

Kara E. 

on Yelp

3 years ago

Ethan and Mario were fantastic. They were so nice and gave us really good advice on hats. I also loved the selection of the store. Mario greeted every customer. I will be back! Thank you Ethan for the best hat sizing, too! 

Haley Z. 

on Yelp

3 years ago

First time buying boots and hats at a Cavender's in TX. Definitely more of a rhinestone cowboy apparel joint. Glad they carry some Ariat and Charlie Horse items. 3 of 5 stars because the women selections for hats and hatbands was only 1 or 2 options (with only smalls in stock) and the customer service was awful. They also had very limited options for boots over size 8. The employees we came into contact with were crabby and tried to rush past and not make eye contact when they could see we were looking for help. The people... read more

Trevor S. 

on Yelp

3 years ago

Awesome shop! We were greeted with helpful employees at every department. Marco in particular was friendly, knowledgeable, professional, and patient (I had a lot of questions for him). Highly recommend. 

Holmes O. 

on Yelp

3 years ago

Just wanted to drop by and give kuddos to this Cavenders and Sonia who helped me with my second pair of boots from here yesterday. Wonderful customer experience as Sonia took her time to make sure I was satisfied with my fit and purchase. Can't wait to do business again! Thanks so much. 

Oak Z. 

on Yelp

3 years ago

First time at Cavender's and I was looking for a cowboy hat. I was impressed with the selection at first until I realized that they did not have many sizes above a 7. I was looking for a 7 3/8 or 7 1/2 but there were only a handful of options available in either straw or felt style hats. The staff was very nice and referred me to other Cavender's that have a bigger selection of the hats I was looking for, and I would certainly be back if I was looking for boots or other Western-wear. I will say it is a little pricey fo... read more

Pablo Q. 

on Yelp

4 years ago

I bought a pair of $1,200 alligator tail boots and decided to exchange them because I preferred a brown instead of black boot. When I came back I thought they would give me a hard time but the manager working was EXCELLENT. Not only did he gladly take the boots back but personally went and helped me pick out different options and suggested some really cool ones I ended up getting (almost 1,000 less than the black ones I got). He made me feel like I was valued and told me the boot was still great even though it was only $250.... read more

Mary Jo P. 

on Yelp

4 years ago

I'd like to commend the staff at both the Conroe and College Station Cavender locations for their exemplary customer service in helping me find just the exact items I needed - tops, a dress and my hard-to-find boots! Even though I had to go to both locations more than once, the customer service received made both drives worth it. Thanks to all! 

Beverly G. 

on Yelp

4 years ago

Just went to the Cavender's on the South Loop near NRG for the first time. Wonderful customer service! Friendly and welcoming. Highly recommend them.