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Cavender's Boot City

4.2

About this business

Location details

8809 Burnet Rd, Austin, TX, 78757, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.2950 reviews
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James J S.'s profile image
James J S. 
rating
2 years ago

I went to Round Rock, Cavender's Boot City to buy a hat that was in my size. I was greeted by Holden. He was respectful and took his time to shape the hat He helped me with. He made sure I was happy with it. He knew I was wearing this for passing of a loved one. Unfortunately, the checkout girl was checking for a sensor. Not meaning to break the brim inner liner that made the hat a little uncomfortable to wear. Hey accidents happen. I lost the receipt. I called and spoke to Luke. He understood quite well what I was talking... read more

Dan P.'s profile image
Dan P. 
rating
2 years ago

Cavender's specializes in boots and western wear. Not exactly my style. I prefer Allen Edmonds wingtips to Tony Llama boots. So why do I love Calenderers? First, phenomenal selection of shoe polishing products and excellent leather care products (great for my car's leather seats). Second, very nice staff. Also, if you're looking for a unique, Texas-themed t-shirt or other gift item, check out Cavenders. 

Daphne L.'s profile image
Daphne L. 
rating
2 years ago

Looking for anything Western fashion? They have it- boots, hats, belts, dresses, jeans, mens button shirts, home accessories, even gift items all in one spot. Slightly smaller than the Cavender's south of town, this one makes up in customer service. The clothes are reasonable priced and the hats ($20-150 and up) and boots ($50 -1000). It is well stocked and has lots of parking. I have found myself bringing out of town friends or picking up a Texas themed gift. 

Lynn F.'s profile image
Lynn F. 
rating
3 years ago

Wow, we spent hours here & loved every minute! It was like Disneyland, we didn't know where to start shopping. But we did. We brought our previously purchased felt hats that needed some TLC. The men there happily took care of them & sent us back in the retail wonderland. My husband & son started in the boot section & were immediately greeted by Rob. He had great patience with their boot preferences. Then it was off to find jeans. Wow, the selection was almost endless. The dressing rooms were a bit small, in my opinion, but ... read more

Jennifer S.'s profile image
Jennifer S. 
rating
3 years ago

On vacation from Wisconsin. On a spoof actually just looking to stop at a bathroom. ( who knew so many places do not allow customers to use their bathrooms) wesaw Cavender's. My husband had this in his list to check out boots. We bought his earlier at Allen's but I wanted to check it out. I was immediately greeted and did the usual just looking. But hubby said we would like to check out women's boots. Jessica was unbelievable. I am not a skinny women and I was worried about my calves being to wide for regular boots. So we s... read more

Howard G.'s profile image
Howard G. 
rating
3 years ago

From the moment we arrived, the staff was very helpful and patient with us, as they explained the quality of the items I was purchasing. 

Kara E.'s profile image
Kara E. 
rating
3 years ago

Ethan and Mario were fantastic. They were so nice and gave us really good advice on hats. I also loved the selection of the store. Mario greeted every customer. I will be back! Thank you Ethan for the best hat sizing, too! 

Haley Z.'s profile image
Haley Z. 
rating
4 years ago

First time buying boots and hats at a Cavender's in TX. Definitely more of a rhinestone cowboy apparel joint. Glad they carry some Ariat and Charlie Horse items. 3 of 5 stars because the women selections for hats and hatbands was only 1 or 2 options (with only smalls in stock) and the customer service was awful. They also had very limited options for boots over size 8. The employees we came into contact with were crabby and tried to rush past and not make eye contact when they could see we were looking for help. The people... read more

Trevor S.'s profile image
Trevor S. 
rating
4 years ago

Awesome shop! We were greeted with helpful employees at every department. Marco in particular was friendly, knowledgeable, professional, and patient (I had a lot of questions for him). Highly recommend. 

Frequently asked questions about Cavender's Boot City

How is Cavender's Boot City rated?

Cavender's Boot City has a 4.2 star rating with 950 reviews. 

When is Cavender's Boot City open?

Cavender's Boot City is open now. It will close at 9:00 p.m.