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Cavender's Boot City
- Boot Camps
- Austin, TX
About this business
Cavender's has been a trusted cowboy boots and western wear outfitter for 50+ years. Discover why customers love our collection of western clothing, cowboy boots, and more! Our selection is unrivaled - from classic styles to the latest trends, there's something for everyone. Our boots are built to last, ensuring years of enjoyment. Cavender's is committed to providing the best shopping experience. Visit us online or at any of our locations across the country. Thank you for choosing Cavender's!
Location details
8809 Burnet Rd, Austin, TX, 78757, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Whatever you do, DO NOT BUY ONLINE. I purchased some boots online and wanted to make an exchange since I had gotten them in the wrong size. I specifically wrote that I only wanted different size of the same boots and they charged me twice . I called and they said they return my money in 3-4 business days. They haven't returned my money and it's been almost a month!!! And they were almost $300. Save your money and do not purchase online.
Be carefully when buying boots at cavender they have a no return policy. I bought some defected boots that cost me 140 bucks . I wore one time my feet hurt so bad now I'm stuck with crappy boots that might go In the trash and no money to buy new ones. Just be careful when shopping their. I well not be back
I've been shopping at calenders ever since they opened in Austin and Round Rock, but when it comes to having anything you want in stock, is a big dream, and online, they lie about the delivery times and date, 100% lie. I'm about to go back to the real western store, Allen's Boots. They know how to be honest with customers, unlike calenders just saying crap to cover their ass. So wrong. If I don't get my hat's on time, it will be the last time I shop here, even for all my business needs for their shirts, will be done.
This location is by far the worse and not because of the staff. The Ac is broken and the owners don't care. It's been broken for the last couple of times we've been here. I honestly feel like it AC hasn't been fixed at all in past.
My wife ordered two $100 gift certificates for our kids for Christmas in late November and they still haven't shown up. I've called several times which gives you a recording that they're busy and to email them. Two emails later and they still haven't replied. I'll be calling my credit card company today to contest the charge.
if were possible to give zero stars I would. What a Joke this establishment is to the public. DO NOT Order online, you will not receive your order, nor will you be able to get answer as the phone says call volumes are too high so send an email to cusserv@cavenders.com which they will never reply too. After waiting over 1 month I get an email cancelling the order claiming out of stock which was not the case according to the online store. Buyer Beware this company must be circling the drain after almost 2 years of Covid.
I bought a pair of Ariat cowhand boots, and when I received them I couldn't squeeze my feet into him so I simply returned them. That's where the simplicity ended. I shipped him back with UPS, I have a tracking number telling me that cavender's has already received them. Meanwhile I have bought the same boots from another location and already broken them in but I have not received a refund. I have reached out to them through email and phone calls four times with no response. If you buy something from cavender's make sure you ... read more
I'd give them a 0 if I could. Ordered a hat 3 weeks ago (12/5) just received an email that says order fulfillment, only to open it and see that they've canceled the order the week of Christmas with zero explanation. First and last order they'll ever get from me.
Love Cavenders but yesterday while paying a lady Ashlee was my cashier and she was talking about Maria in front of everyone with some blonde girl, very unprofessional. No wonder Maria approached her because of her attitude. Very, very unprofessional.
Frequently asked questions about Cavender's Boot City
How is Cavender's Boot City rated?
Cavender's Boot City has a 4.2 star rating with 895 reviews.
When is Cavender's Boot City open?
Cavender's Boot City is open now. It will close at 9:00 p.m.