COIT Cleaning and Restoration

Gloria G. 

on Yelp

3 years ago

Absolutely unprofessional!!!! I would give you zero stars if I could. I scheduled my carpet cleaning appt way in advance. We moved all of the furniture out of the room and made other preparations prior to the Coit technician arriving. We were planning to host a party that weekend. The technician arrives and enters our home. I show him to the room where the room is to be cleaned. He turns to me and says, "I will not be able to clean the carpet today as my truck has broken down." REALLY?????? He could not call me in advance ... read more

Kathleen G. 

on Yelp

4 years ago

This review is not about their services which are very good but about their booking services. I arranged an appointment 2 weeks ago and confirmed the time yet no one showed up. I arranged for a new time the next day and again no one showed up. I was in communication with them by phone and again no one showed up. They did this to me also last year. Go ahead and book with them if you have no life and can wait around for days. 

Candace S. 

on Yelp

4 years ago

Sofa cleaning was average; carpet cleaning was decent. The main issue is that the job price upon arrival was almost double the quote given over the phone. Frustrating and will not use again. 

Anony M. 

on Yelp

4 years ago

NO NO NO. I used them a year ago and they did a great job - although they were way overpriced. They came out recently to clean a few spots on my Moroccan rug and the ENTIRE RUG IS A STICKY MATTED MESS - worse than how they found it and in addition they charged 280. Waiting to see if coit will hold up their end with guaranteeing their work. 

Colette L. 

on Yelp

4 years ago

We had Coit come and clean our carpets before the holidays. We have always used them in the past on a yearly basis. I was very disappointed this time. They did not get the dirty areas clean and didn't let me know they were unable to. I didn't notice one room until weeks later because it is a spare room. I wrote a complaint on their website and no one even contacted me to discuss the problem. I wont be using them again. I could have done a better job myself. I plan to use a carpet cleaner and redo the areas. It didn'... read more

Nancy D. 

on Yelp

4 years ago

They are over priced! I had only one couch to be cleaned that didn't have any cushions or pillows on it as I washed the coverings for those myself. I only needed the frame cleaned. They quoted $230 which was higher than I expected but I went ahead anyway. However after it was finished the technician said by the way there will be a $25 service charge. WTH?! How slimey is that to jack up the price even more after the job was already done! I asked how they could charge that much for one couch that didn't even include cus... read more

Nicholas E. 

on Yelp

4 years ago

I had coit come out and clean commercial carpeting, over charged and price Gouged. The service was inconsistent as the tech was cleaning with multiple strokes to start but finished with 1 stroke to complete the job faster leaving the carpet saturated and unable to dry. Took multiple calls just to schedule, I would look elsewhere for your carpet cleaning needs 

Johnelle J. 

on Yelp

4 years ago

This company is very unprofessional. BEWARE!!!!! They also price gouge. The technicians are shady. It will not get better if you contact the company. It sounds like they are working out of a closet. This company needs to be investigated for bad business practices. All the info that was told to us were mostly lies. The company can not even keep employees so that explains why consumers are treated unfairly. I would neve recommend to Coit cleaning services. 

Dolores L. 

on Yelp

4 years ago

Got our tiles & grout scrubbed. Totally overpriced. The grout on the sides were still dirty went it dried out. Only the grout I the main surface was cleaned.