COIT Cleaning and Restoration

Anony M. 

on Yelp

4 years ago

NO NO NO. I used them a year ago and they did a great job - although they were way overpriced. They came out recently to clean a few spots on my Moroccan rug and the ENTIRE RUG IS A STICKY MATTED MESS - worse than how they found it and in addition they charged 280. Waiting to see if coit will hold up their end with guaranteeing their work. 

Colette L. 

on Yelp

4 years ago

We had Coit come and clean our carpets before the holidays. We have always used them in the past on a yearly basis. I was very disappointed this time. They did not get the dirty areas clean and didn't let me know they were unable to. I didn't notice one room until weeks later because it is a spare room. I wrote a complaint on their website and no one even contacted me to discuss the problem. I wont be using them again. I could have done a better job myself. I plan to use a carpet cleaner and redo the areas. It didn'... read more

Nancy D. 

on Yelp

4 years ago

They are over priced! I had only one couch to be cleaned that didn't have any cushions or pillows on it as I washed the coverings for those myself. I only needed the frame cleaned. They quoted $230 which was higher than I expected but I went ahead anyway. However after it was finished the technician said by the way there will be a $25 service charge. WTH?! How slimey is that to jack up the price even more after the job was already done! I asked how they could charge that much for one couch that didn't even include cus... read more

Nicholas E. 

on Yelp

4 years ago

I had coit come out and clean commercial carpeting, over charged and price Gouged. The service was inconsistent as the tech was cleaning with multiple strokes to start but finished with 1 stroke to complete the job faster leaving the carpet saturated and unable to dry. Took multiple calls just to schedule, I would look elsewhere for your carpet cleaning needs 

Johnelle J. 

on Yelp

4 years ago

This company is very unprofessional. BEWARE!!!!! They also price gouge. The technicians are shady. It will not get better if you contact the company. It sounds like they are working out of a closet. This company needs to be investigated for bad business practices. All the info that was told to us were mostly lies. The company can not even keep employees so that explains why consumers are treated unfairly. I would neve recommend to Coit cleaning services. 

Dolores L. 

on Yelp

4 years ago

Got our tiles & grout scrubbed. Totally overpriced. The grout on the sides were still dirty went it dried out. Only the grout I the main surface was cleaned. 

Afefa D. 

on Yelp

4 years ago

TERRIBLE SERVICE! I waited all day for them to show up and they never did. I deliberately cancelled all other appointments to ensure I was home, I never even left the house and remained no more than 5 feet from the front door to make sure I wouldn't miss them when they came. They never showed up. When I called COIT to find out what happened they told me they came and I wasn't home. HOW?! They never knocked, called or text me to tell me they had arrived or had arrived and I wasn't there. When I requested that the manager, Rya... read more

Jeffrey P. 

on Yelp

4 years ago

It's kind of unbelievable how incompetent this company is. We had to schedule our appointment 5 separate times to get a dryer vent cleaned. FIVE TIMES! First they showed with no ladder, then they cancelled, then they came back with the wrong ladder, then the ladder they had wasn't tall enough. Finally, they cancelled because they had no technicians that day of my appointment. Save yourself the aggravation and call A PROFESSIONAL WITH THE PROPER EQUIPMENT. Totally unprofessional and will waste your time with games. 

Angie P. 

on Yelp

4 years ago

I haven't even booked an appointment to clean my carpet yet and already I am having a hard time with this company. I called and scheduled an appointment just for estimate. I called at 1 and the appointment was set for 3:00. 3:00 came and went and nothing. Nobody showed. I called at 3:20 and I was told a technician would be calling within a couple of minutes. 40 minutes later and no call. Once again I call and a manager is supposed to call me at 4:00. It's now 4:20 and I have yet still to get a call. Very unreliable. Do not ... read more