COIT Cleaning and Restoration

Katharine L. 

on Yelp

7 years ago

Well, I'm never hiring this company again. They were hired to clean my sofa and instead of steam cleaning it like I anticipated, the cleaner just spritzed chemicals on it and then scrubbed it with an extremely stiff brush and now it is covered in fizz! He did so much damage to the fabric! When he arrived he looked over my balcony to see how far away his truck was and he seemed to make the determination not to run the hose over how far he was parked because he came back inside and scratched his head and said "well, I can dr... read more

FormerLoyal C. 

on Yelp

7 years ago

Frankly, there is not a rating low enough. I am now a former loyal COIT customer. I contracted with COIT to clean my air ducts following some construction work following a water leak that required demolition and repair which left dust and plaster dust all over the downstairs. I have used COIT for air duct cleaning over a few years. The technicians arrived and maneuvered a portable duct cleaner into the unit. When I questioned them about the truck mounted unit that I had contracted for and was confirmed when I was calle... read more

S L. 

on Yelp

7 years ago

Sloppy paperwork.. they don't put the address of the service and have to call up national call center only to be hung up on! Monrovia.. put service address on your work order! 

Yarrott B. 

on Yelp

7 years ago

I was scheduled to be Coit's first appointment today at 8:00AM and I stayed home to meet the technician. He didn't show up, so I called Coit and asked what was going on. A young woman put me on hold, then returned saying that the managers were in a meeting and could not be reached. A half hour later, another woman called back to say perkily that I had "just been put on the 9:30 to 11:30 time slot". What inexcusable unprofessionalism. Judging by the other Yelp reviews, this demonstrates a management rot at Coit's core. A comp... read more

carmen m. 

on Yelp

7 years ago

terrible, 40% off, what a joke.... one star is way too much, such shocking experience, is a nightmare, such disappointment 

Fran K. 

on Yelp

7 years ago

I hired Coit to clean my bedroom draperies. They came out and gave me an Estimate for $225. I arranged for them to pick up the drapes a week later. When they came out on the designated date to pick them up I arranged to have them returned two weeks later . They called the day before they were to be delivered and left me a message that they were coming out TO PICK MY DRAPES UP the next day. I called them back and told them they had my drapes and it was a delivery , not a pick up. Then the next day the manager, William, called... read more

Simona F. 

on Yelp

7 years ago

Unprofessional and lazy. One of them made a crude comment to me and my minor child. When we asked to leave our property they wouldn't budge and became even more inappropriate to the point where we had to call security to have them removed from our property. Horrifying experience. STEER CLEAR!!! 

Jenn S. 

on Yelp

7 years ago

This is the first time we have paid to have our floors cleaned. We had done it ourselves a few times, but I was pregnant and it was hard for me to help move furniture around. The did a great job cleaning the center of each room, but didn't bother to get the edges of any of the rooms. It was pretty bad because you could really tell the difference between the clean white tile and the brown parts on the edges. I called to complain and they told us they could come out to redo it. My mom was ill and the doctor recommended not to ... read more

Joe N. 

on Yelp

7 years ago

Commercial Division is awful. Met with rep for estimate. Never received any quotes. Left multiple emails and phone messages and no reply. Even the 800 number call center was frustrated with this Branch. Horrible service.