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Comfort Inn Gilroy
- Hospitality
- Gilroy, CA
About this business
Location details
8435 San Ysidro Ave, Gilroy, CA, 95020, United States
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Rude manager lady. Stared at us while we ate our free continental breakfast she was hovering in and out of the dining area for no reason just nosey. Everytime we walked in or out of the hotel she would stare us down made us feel very unwelcomed and uncomfortable
Business response:
Dear Bayarean, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.
The owners seemed to be bothered and annoyed by the guest.
Business response:
Dear guest, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality.
Business response:
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.
It was run down but I was next door to denny’s restaurant
Reserve my comments, front desk was unfriendñy with a bad behavior of arrogance
Checkin clerk was confused. Late checkout was not available. Tv guide did not match available channels
What I liked was the room was remodeled and put together nicely what I didn't like was too many restrictions too many rules being able to have any visitors over
None ok nice bed was hard. Close to the highway. Might use again. But not with Expedia. You cost me a lot of money. Did not book as I asked 2 nights I asked for 3 nights.
Paint was all scratched up on the doors, inside and out. The elevator regularly stuck a bit on the first floor. The "no guests" policy made me wonder if it was safe, since I have never run into that at other hotels.
Frequently asked questions about Comfort Inn Gilroy
How is Comfort Inn Gilroy rated?
Comfort Inn Gilroy has a 3.4 star rating with 1,599 reviews.
When is Comfort Inn Gilroy open?
Comfort Inn Gilroy is open now. It is open 24/7.