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Credit Acceptance
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Attempting to retain my vehicle back. It has been back and forth with them trying to obtain the location of the vehicle before it goes to auction - mind you, i have paid what was needed to get the car back. They keep telling me to call back in a few hours. Very disorganized company. Regret ever getting financed through these people.
This is a horrible company to get auto financing from. They prey on people with low credit scores just trying to reestablish credit and charge insane percentage rates.
Reporting false erroneous information to a consumer report they had no permissible purpose to report.
No stars. This place Stole money out of my account and I have no affiliation with this company whatsoever. They are Thieves.
This company practices predatory lending and messes up your credit really bad. After financing a faulty car that I complained about repeatedly I voluntarily turned in the vehicle I financed and they marked it as a repo on my credit. They auctioned off the car shortly after for half of what I owed and then tried to collect the entire principal balance from me through wage garnishments. Currently fighting them in court
Got a car loan from credit Acceptance had a problem because we had a fraudulent charge on our account so I called Credit Acceptance to ask them to let us pay the payment a week later they said no problem. But they took the money any way.they overdrawn our account and we got charged for the overdraft. So I called them to resolve the issue. They talked nice but they don't care about the customers gave me the run around so is it because they are crooks or is it incompetence are they working for *********** who knows!! This comp... read more
I sold my car and the other persons bank sent in the payoff that credit acceptance sent to me and the bank that sent the check. When it was credited to my account it showed me owing $7000 more for a service contract and my payment was due in 3 years from the date of payoff. I called spoke to a very rude customer service rep. **** changed it to a $0 current balance but said I have a $368.90 payment due in ****. I called back and she told me I didnt owe anything and their system would close the account the next day but couldnt... read more
If I could I would give this company negative Stars they are horrible when it comes to communication. They are worse than a credit collector they intimidate you over the phone if this is a choice given as a financing company do not use it run the other way.
This company need to be out of business because they take your money. I got a vehicle in March of this year and it has been in the shop the whole time that I got it. Call the company to tell them and they say that I still need to make a payment I explain to them how can I make a payment for a vehicle that I can't drive. I take it back to the deal ship where I purchase it at and they told me that they will not fix it because it need a new engine. So the deal ship told me that they will give me my down payment back so I was ok... read more