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Credit Acceptance
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Please stay far away from this company. Credit Acceptance Corp will destroy you financially falsely reporting to the credit bureaus. If you try an dispute errors in which CAC report they will reply back to TransUnion, Equifax, and Experian with some bs. I think each and everyone of us whom has had bad experiences report this company to the MI Attorney General for deception, ridiculous (Subprime) interest rates, and contracts in which your everyday person cannot understand. We need to take immediate action against this corpor... read more
This company is based in the ***************** where Predatory lending is illegal according to the Attorney General of that state. My vehicle was purchased in ********** where Predatory lending is also illegal. This company never ran my credit yet the loan that I received is 1 and a half times more than the value of my vehicle. This was not disclosed to me at the time of financing. I strongly urge all victims of this company to immediately reach out to the ************************ that goes after predatory lending practices ... read more
I purchased a 2015 ********** Jetta and credit acceptance financed it. The interest is high. and the worst part is they said I missed a car payment in *************************** about it but they were racking up late fees that totaled $441 without telling me. then when the pandemic hit and they couldn't rack up anymore late fees they contacted me and lied saying they had sent me out a letter which they couldn't find documentation on. and for a car payment that was that late no one ever tried to repossess the car. So they sa... read more
The interest rates are horrendous! The company is not the worst however, their payment processing systems were not working resulting in NEGATIVE IMPACT on my credit report. I worked so hard and have overlooked the issues from the company themselves in the past but no longer. I am looking to close this chapter soon . If this company wants to continue to grow they need to focus on protection and support for their consumers instead of just taking their money.
False advertising. They are laying off home workers. They are advertising work from home. But they are re-opening offices.
Worst Financing Company Ever! They not only lack customer service skills, but they partner with poor car lots. I have been financing with Credit Acceptance for less than a year, had a major break down that costs more than not only what the vehicle is worth, but it costs more than what I owe on the loan to fix it! I have requested to speak to a manager multiple times, but have yet to speak with one. DO NOT DO BUSINESS WITH CREDIT ACCEPTANCE! They do NOT care about their customers in the slightest bit!
The company takes forever to process payoff payment. Car Wash totaled on Jan 4, 2021 and though insurance company totalled vehicle in less than 10 days, it took about a month to acknowledge they has received information and sent payment minus just over $3500, so they first took the extended warranty money first, then another warranty secondly, then leaving GAP with a balance of $37, though I paid $1000 for GAP. So somebody got over $900 free. Never, ever will I deal with this company....true subprime high interest rate lende... read more
My car has been deemed a total loss from Geico since May 2021 and because Geico paid Credit Acceptance around 3 months later they put that I was 30 to 130 days late on my payment. I don't have a payment since May 2021. They were working with Geico to settle the payment and I purchased a GAP through Credit Acceptance whom hasn't paid yet either. Do your homework and thoroughly check out the loan companies before making a decision to use them. You want a good experience buying your vehicle and don't want your credit ruined.
HORRIBLE PEOPLE. We had a payment arrangement set up. Supposedly they "cancelled" it, and within one day they came and took our vehicle. The best part? The repo people tore the front bumper off, and they ruined my neighbors car as well. This company is HORRIBLE. I would not recommend them to ANYONE! If you have any self respect, go to any other company. I wish I could rate them negative stars. They deserve every single lawsuit they get, and rightfully so they should lose all their money. FED UP. The American People mean NOTH... read more