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Credit Acceptance

2.7

Location details

WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
2.72,234 reviews
Fern P's profile image
Fern P 
3 years ago

They are the worst. I’ve been paying my monthly payments on time. I had $50 in late fees. These pieces of dog trash reported $50 in late fees as a 30 day late payment on my credit report. I called them and they explain that late fees are considered payments and that’s why they reported it 30 days late. All of my contractual payments have been made on time. They are trying to destroy my credit because of $50 in late fees? During hard times my priority is to make the monthly payment. Late fees can be taken care of when I have ... read more

jc c's profile image
jc c 
3 years ago

crooks, thieves, robbers, liars, criminals, dispicable company.idvive them negative 5 if I could. fuck credit acceptance. yeah I said it 

Tasha T's profile image
Tasha T 
3 years ago

This company is horrible, does horrible business need to be shut down 

Toni S's profile image
Toni S 
3 years ago

As of Sept 1, 2021 Credit Acceptance corporation settles dispute over allegations of unfair practices for $27 million. Thousands of Massachusetts consumers, many of them first-time buyers, put their faith in CAC to help them with an auto loan, but were instead lured into high cost loans, fell deeper in debt, and even lost their vehicles. said Massachusetts Attorney General Maura Healey. We need to do something immediately too many consumers like myself are hurting and in financial crisis. We are hard working people and deman... read more

Kasharra L's profile image
Kasharra L 
3 years ago

Below are issues with the vehicle credit acceptance is financing and they refuse to cancel the loan when they should have from day 1. I've called several times and reported the fraud done by the dealer and how the vehicle sold is a LEMON. i was a co signer for a deal , we traded in a paid off vehicle mustang and a fusion that was being financed and owed money on. The first day of signing for the vw cc we got from used Nissan thoroughbred it smelt of gasoline and we took it back and was advised the car had a gas leak and they... read more

Stacie S's profile image
Stacie S 
3 years ago

I was in need of a car back in 2014 & was accepted through credit acceptance with a small down payment on a Mitsubishi Lancer with only 30,000 miles. One year in & the engine completely blew & would have cost me thousands of dollars (that I didn't have at the time) to rebuild. For months I was making 2 car payments in order to avoid a reposession on the Lancer. The one time I was TWO WEEKS late on my payment they repoed the car. The second the collection agency got in touch with me I arranged payment & was told the negative ... read more

Sheila H's profile image
Sheila H 
3 years ago

Purchase a car in 2018 and the car was 1495 the interest rate and the amount that I was supposed to pay jump and doubled once I paid my second car note which is $25,000 for a 2013 Buick Verano my payslip says that should be my last payment of November 2021 just spoke with someone saying I signed a five-and-a-half year contract to pay $425 a month no way I would have agreed to pay that amount I'm so frustrated knowing that I have a whole nother year to pay for this car thinking a few months. 

Kristen L.'s profile image
Kristen L. 
3 years ago

So, I've only had my current vehicle for 2 months. Paid my first note on June 30, 2021 and the second on July 30, 2021.. just to wake up on August 5, 2021 to realize that my car is missing! After reviewing my security camera, I find out that my car was repossessed!!! When I log into my online account, I have a message saying that I'm 2 months behind and my car was picked up. Thinking it's just some mistake, I call Credit Acceptance and send them 2 different bank statements from 2 different accounts AND my credit report where... read more

Kera's profile image
Kera 
3 years ago

Credit Acceptance provided a car loan in 2015, I co-signed for my now ex-husband. Since then every few months they add a derogatory remark, increase the balance by various amounts and most recently re-opened the account. I have had to dispute them FIVE TIMES to remove this ridiculousness. It has been SIX YEARS of being harassed . This is a HORRIBLE COMPANY. Since COVID, they have increased the frequency of their harassment. I truly hope that this company is exposed, re-structured and if they don't change, let them shut down.